Microsoft Dynamics 365 Business Central vs. Oracle Hospitality - OPERA

Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.

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Oracle Hospitality OPERA--Sales and Catering is suitable for handling all hotel procedures in the best possible way. It is also well suited to keep track of restaurant sales and all invoices issued on the current day are immediately recorded in the main database that collects all the administrative information of the company.

Oracle Hospitality OPERA is not well suited for maintaining multiple sessions between departments. It causes software downgrades and loss of information if not handled properly.

• Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
• Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
• We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
• Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.

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• OPERA keeps a record of our activities at the hotel.
• OPERA's interface is simple, empathetic and allows better communication between different departments.
• OPERA allows its users to execute actions without moving from their posts.
• Registering guests with OPERA is easier than with any similar program.

• Some functions could be a bit more user friendly, intuitive.
• Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
• A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.

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• OPERA is too slow to run for the first time and the problem persists in time.
• That OPERA only opens through browsers like Internet Explorer takes away from the user's interest and makes it adapt to the slowness of the browser in question.
• It does not allow autonomy in terms of software, which means that if you are occupying your session on the platform and another collaborator needs to use it because it causes crashes in the OPERA system, which causes problems.

We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead

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Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.

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It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.

I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error

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OPERA has taken a new perspective on how to manage the hospitality industry today and what holds it together with its predecessor Oracle Hospitality (formerly MICROS) is that it allows for better functionality in terms of its interface and the fact that MICROS is an outdated system makes it very susceptible to constant errors in its data system. OPERA, however, has proven itself in every aspect for which it was created and makes it suitable for the hospitality industry.

• Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
• Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
• Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.

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• We have reached our occupancy goal in the first quarter of 2020 by using OPERA properly.
• Housekeeping reports now better align with the maintenance checklist for repair requests, etc.
• Our company has saved at least 27% in administrative costs and has spent 56% less than in previous years.