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Microsoft Dynamics 365 Business Central vs. NetSuite ERP

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score6.5 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
    Pricing
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Considered Both Products
    Microsoft
    Chose Microsoft Dynamics 365 Business Central
    Microsoft Dynamics 365 Business Central is more robust and extensible than NetSuite. NetSuite wins out on visual presentation and user based reporting flexibility. Microsoft Dynamics 365 Business Central wins out on integration and financial integration as well as power of …
    Incentivized
    Chose Microsoft Dynamics 365 Business Central
    I think from an overall easy to use ERP that has many modules to help manage the business from client side to back office with accounting and finances MS Dynamics BC is one of the better solutions I've used. It seems to be more robust in features yet intuitive and easy for …
    Incentivized
    Chose Microsoft Dynamics 365 Business Central
    As compared to others Microsoft Dynamics 365 Business Central is more advanced in terms of features and tools available along. In terms of pricing it gives a fight with the competition. Make it the ideal choice as its easy to use and for streamlining operations across multiple …
    Incentivized
    NetSuite
    Chose NetSuite ERP
    NetSuite ERP only offers a cloud model, vs. BC's on-prem and cloud models. However, this is not necessarily a bad thing. If you're deploying on-prem you may find yourself introducing all kinds of needless complexity you later regret. NetSuite ERP came fully-featured and remains …
    Incentivized
    Chose NetSuite ERP
    Nestuite is more suitable for bigger organizations at growth and scale stages with at least two subsidiaries that want to integrate lots of software tools.
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is the most mature of the 100% cloud based solution. Although I believe NetSuite ERP Professional Services and Support are relatively horrible, the NetSuite customer community is very strong. I'm always able to find instances of other customers experiencing the …
    Incentivized
    Chose NetSuite ERP
    I used Microsoft Dynamics 365 for several years at my prior company, and I would probably give NetSuite ERP the slight edge over Microsoft Dynamics. Netsuite is a little cleaner, easier to use and more customizable. We really appreciate the ongoing customer support from …
    Incentivized
    Chose NetSuite ERP
    Netwuite is far more customizable than some of the other products I worked with, and is feature-rich.
    Incentivized
    Chose NetSuite ERP
    We compared to Microsoft Dynamics NAV and SAP Business One and chose Netsuite for its ease of use and business dashboarding.
    Chose NetSuite ERP
    Netsuite offers as much, if not more, than the competitors. The price modules can vary, and I find NetSuite's less transparent. However, we chose Netsuite for the investments they were making and the SCA web integration to ERP, not many have that function. The NetSuite/Oracle …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    8 Answers
    94%
    Would buy again
    252 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    91%
    Delivers good value for the price
    215 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    94%
    Happy with the feature set
    254 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    79%
    Lived up to sales and marketing promises
    133 Answers
    Implementation went as expected
    75%
    Implementation went as expected
    6 Answers
    68%
    Implementation went as expected
    134 Answers
    Features
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    4.0
    7 Ratings
    57% below category average
    NetSuite ERP
    1.1
    15 Ratings
    147% below category average
    Pay calculation2.07 Ratings1.013 Ratings
    Benefit plan administration2.05 Ratings1.010 Ratings
    Direct deposit files2.06 Ratings1.39 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    5.8
    18 Ratings
    27% below category average
    NetSuite ERP
    9.2
    74 Ratings
    19% above category average
    API for custom integration5.817 Ratings9.264 Ratings
    Plug-ins5.815 Ratings9.947 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    22 Ratings
    6% above category average
    NetSuite ERP
    9.7
    81 Ratings
    17% above category average
    Single sign-on capability7.418 Ratings9.762 Ratings
    Role-based user permissions10.021 Ratings9.880 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    5.2
    23 Ratings
    32% below category average
    NetSuite ERP
    9.9
    72 Ratings
    31% above category average
    Dashboards4.919 Ratings9.971 Ratings
    Standard reports5.823 Ratings9.970 Ratings
    Custom reports4.922 Ratings9.970 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    23 Ratings
    0% below category average
    NetSuite ERP
    7.9
    275 Ratings
    2% above category average
    Accounts payable7.422 Ratings8.6269 Ratings
    Accounts receivable6.921 Ratings8.6248 Ratings
    Global Financial Support5.310 Ratings9.926 Ratings
    Primary and Secondary Ledgers5.89 Ratings9.928 Ratings
    Journals and Reconciliations6.312 Ratings9.341 Ratings
    Configurable Accounting5.812 Ratings9.935 Ratings
    Standardized Processes5.813 Ratings9.937 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    5.9
    18 Ratings
    29% below category average
    NetSuite ERP
    9.1
    48 Ratings
    14% above category average
    Inventory tracking5.818 Ratings10.047 Ratings
    Automatic reordering5.811 Ratings8.928 Ratings
    Location management2.014 Ratings9.635 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    4.7
    21 Ratings
    50% below category average
    NetSuite ERP
    9.4
    220 Ratings
    18% above category average
    Pricing2.018 Ratings9.953 Ratings
    Order entry5.818 Ratings8.4216 Ratings
    Credit card processing2.012 Ratings8.937 Ratings
    Cost of goods sold2.016 Ratings9.548 Ratings
    Order Orchestration6.37 Ratings9.921 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    13 Ratings
    1% below category average
    NetSuite ERP
    7.9
    216 Ratings
    6% above category average
    Billing Management6.311 Ratings8.6205 Ratings
    Cash and Asset Management6.312 Ratings9.927 Ratings
    Travel & Expense Management5.88 Ratings9.831 Ratings
    Budgetary Control & Encumbrance Accounting5.89 Ratings8.927 Ratings
    Period Close5.312 Ratings9.935 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    13% above category average
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    Budgeting and Forecasting10.08 Ratings6.026 Ratings
    Project Costing10.07 Ratings6.023 Ratings
    Cost Capture10.08 Ratings6.022 Ratings
    Capital Project Management8.05 Ratings4.014 Ratings
    Customer Contract Compliance10.06 Ratings9.913 Ratings
    Project Revenue Recognition8.04 Ratings6.922 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    6.2
    5 Ratings
    10% below category average
    NetSuite ERP
    4.1
    17 Ratings
    51% below category average
    Project Planning and Scheduling2.04 Ratings8.914 Ratings
    Task Insight for Project Managers2.04 Ratings3.311 Ratings
    Project Mobile Functionality2.04 Ratings3.010 Ratings
    Definable Resource Pools2.04 Ratings3.68 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    9.7
    3 Ratings
    27% above category average
    NetSuite ERP
    3.1
    12 Ratings
    82% below category average
    Award Lifecycle Management10.03 Ratings3.57 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    6.9
    8 Ratings
    0% below category average
    NetSuite ERP
    3.3
    19 Ratings
    71% below category average
    Bids Analyzed and Compared2.04 Ratings3.58 Ratings
    Contract Authoring2.04 Ratings1.910 Ratings
    Contract Repository2.04 Ratings3.58 Ratings
    Requisitions-to-Purchase Orders Integrated5.87 Ratings3.613 Ratings
    Supplier Management5.85 Ratings9.913 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.3
    5 Ratings
    11% above category average
    NetSuite ERP
    3.1
    11 Ratings
    71% below category average
    Risk Repository5.34 Ratings3.58 Ratings
    Control Management4.95 Ratings1.911 Ratings
    Control Efficiency Assessments5.84 Ratings3.57 Ratings
    Issue Detection5.35 Ratings3.58 Ratings
    Remediation and Certification5.34 Ratings3.58 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    5.4
    4 Ratings
    21% below category average
    NetSuite ERP
    3.1
    17 Ratings
    73% below category average
    Transportation Planning and Optimization2.03 Ratings2.89 Ratings
    Transportation Execution Management2.03 Ratings2.88 Ratings
    Trade and Customs Management2.03 Ratings2.88 Ratings
    Fulfillment Management1.04 Ratings9.914 Ratings
    Warehouse Workforce Management2.03 Ratings2.511 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    4.5
    4 Ratings
    49% below category average
    NetSuite ERP
    9.4
    16 Ratings
    24% above category average
    Production Process Design2.03 Ratings8.912 Ratings
    Production Management2.04 Ratings8.914 Ratings
    Configuration Management2.03 Ratings9.910 Ratings
    Work Execution2.03 Ratings9.912 Ratings
    Manufacturing Costs2.04 Ratings8.914 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    3.5
    6 Ratings
    68% below category average
    NetSuite ERP
    8.5
    141 Ratings
    18% above category average
    Forecasting1.06 Ratings8.817 Ratings
    Inventory Planning2.06 Ratings8.5138 Ratings
    Performance Monitoring2.06 Ratings8.914 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and NetSuite ERP
    Feature
    Microsoft Dynamics 365 Business Central
    7.3
    3 Ratings
    2% above category average
    NetSuite ERP
    3.9
    13 Ratings
    59% below category average
    Proposal Management2.02 Ratings2.610 Ratings
    Product Master Data Management2.02 Ratings3.29 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralNetSuite ERP
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    Zoho One
    Score8.9 out of 10
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    Score8.9 out of 10
    Medium-sized Companies
    Zoho One
    Score8.9 out of 10
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    Score8.9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    Microsoft Dynamics AX (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Likelihood to Recommend
    6.3
    (23 ratings)
    8.4
    (375 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (49 ratings)
    Usability
    9.0
    (3 ratings)
    8.2
    (235 ratings)
    Availability
    8.0
    (1 ratings)
    9.0
    (16 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.0
    (216 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.4
    (17 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (5 ratings)
    CPA Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.8
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralNetSuite ERP
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    NetSuite
    Best suited for mid-market to lower scale enterprises (under 2,000 employees) especially if migrating from Quickbooks or another fragmented small business system. Also, multi-entity and global operational businesses are very well suited as there is robust functionality around multi-subsidiary, multi-currency and multi-tax controls. Finally, businesses with inventory & supply chain heavy businesses would find the functionality very useful as the system allows warehouse management, lot/batch tracking, fulfillment, etc. Not well suited for startups (a lot of functionality not needed) or very small businesses (under $3mm in revenues). Overkill in complexity and cost and implementation leg-work is necessary relative to the underlying operations of the business. Also, companies with a heavy manufacturing business (shop floor execution) lacks depth with true manufacturing ERPs like Epicor, Infor, etc. and companies expecting consumer grade UX feels like the interface isn't modern or very intuitive right out of the box.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    NetSuite
    • It gives high flexibility to maintain different kind of financial data with ease. It also support 606 standard.
    • Customisation is a key, whereas we can do as many customisation based on our critical financial need.
    • It is cloud based and easily scalable.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    NetSuite
    • The area for the largest improvement needed is the implementation process. Especially when it comes down to an accounting based ERP setup rather than a CRM model. The experts should have accounting backgrounds in addition to the system knowledge for implementation.
    • There should be more training focused on the Dashboards and the maneuverability of the data focused for each graph or report within the dashboards.
    • The AP system is a little problematic with more complex company hierarchy. Due to the AP Invoice headers being driven by "main line" but the expense distribution being driven by journal entries - the AP aging is hard to verify the accuracy and can be distorted by different types of transactions.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    Usability
    Microsoft
    Best in terms of reporting or coming up with a great dashboard. Seamlessly collaborated with teams without depending on particular device as its web version is the buddy for people with work flexibility. Licensing price and integrations can be the areas of improvement and can simplify the interface which will be easy for a new user.
    Incentivized
    Read full review
    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
    Incentivized
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    Reliability and Availability
    Microsoft
    No answers on this topic
    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
    Read full review
    Performance
    Microsoft
    No answers on this topic
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
    Incentivized
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    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
    Incentivized
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    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    NetSuite
    QuickBooks Online is, by far, a better and easier-to-use product for smaller companies. Only switch to Netsuite if you have to. We switched to NetSuite because we have numerous subsidiaries, and QuickBooks would not be able to handle the complexity.
    Incentivized
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    Scalability
    Microsoft
    No answers on this topic
    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    NetSuite
    • NetSuite ERP has allowed us to see more clear details around where our business is financially which leads to smarter business decisions.
    • NetSuite ERP has freed up time that was spent on certain functions in our old accounting software, leading to more efficiency.
    • NetSuite ERP has given us more visibility across business divisions.
    Incentivized
    Read full review
    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design