Microsoft Defender for Office 365 vs. TitanHQ Email Security

It's well suited for our physical deployment of remote people and sort of a SaaS company. It exists in cyberspace, so that's really very constructive. Where it's not, these sort of very specific data sets and sort of identity protection for customers, it's not as useful and it may not be one of its core purposes, but we're trying to use it for that as well.

Incentivized

For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.

Incentivized

• I mean, Microsoft is a good tool. It's a good and helpful solution, and we leverage on all of their capabilities, I would say.

Incentivized

• Fast mail delivery
• Easy to view and release messages that are not actually spam
• Online portal is easy to navigate
• Settings are easily customized

Incentivized

• I think it needs to be tuned correctly. For example, afterwards I tried to go in and print once after the implementation was done, I went in and tried to print a file or export a document. Just not possible, which just means it's great, works really well, but it also means that you have to tune your data categorization very carefully.

Incentivized

• Allow for more granular settings
• Better description of why messages may be quarantined

Incentivized

SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.

Incentivized

They are not entirely in the same category, or have the same functionality, but before we had Microsoft Defender for Office 365, the only security we had was in the form of Zscaler products, and filtering and inspection, etc done by our service provider which was Orange Business Services at that point in time. However, I'm sure this stacks up very nicely amongst the others out there.

We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.

Incentivized

• It has been a positive impact on the ROI. When we moved to being a remote-first company, it has give us all the positive return of investment of anything that we have put in the product for employees working across the world during Covid times. It has helped us achieve those results seamlessly.

Incentivized

• Has protected clients from malicious attachments
• Filtered out unwanted email
• Easily customizable.

Incentivized