Microsoft Defender for Office 365 vs. Mimecast Integrated Cloud Email Security

It's well suited for our physical deployment of remote people and sort of a SaaS company. It exists in cyberspace, so that's really very constructive. Where it's not, these sort of very specific data sets and sort of identity protection for customers, it's not as useful and it may not be one of its core purposes, but we're trying to use it for that as well.

Incentivized

Implementation is fast and easy. It takes care of a large number of email security needs, with an established knowledgeable support team any problem or issue can be resolved promptly. As a cloud native solution the portal is easy to use and intuitive. Email archive is a great established product that is well designed and means IT have access to historical data quickly, the search feature is great. We find that there are a number of email security products like outbound DLP and signature management tools that would be great additions to Mimecast, but their offerings are weak. Missed opportunity.

Incentivized

• I mean, Microsoft is a good tool. It's a good and helpful solution, and we leverage on all of their capabilities, I would say.

Incentivized

• Stop inbound malicious emails
• protect end users from clicking on infected links in emails
• Provide interactive end user training to improve cyber security awareness

Incentivized

• I think it needs to be tuned correctly. For example, afterwards I tried to go in and print once after the implementation was done, I went in and tried to print a file or export a document. Just not possible, which just means it's great, works really well, but it also means that you have to tune your data categorization very carefully.

Incentivized

• Recent changes to the dashboard have meant you cannot see the portal in tab views, making use a little slow
• Outbound DLP rules are static and not as impressive as competitors on the market
• Reporting is extremely basic and limited top 20 results
• Email Signatures is impossible to use and a missed opportunity

Incentivized

They are not entirely in the same category, or have the same functionality, but before we had Microsoft Defender for Office 365, the only security we had was in the form of Zscaler products, and filtering and inspection, etc done by our service provider which was Orange Business Services at that point in time. However, I'm sure this stacks up very nicely amongst the others out there.

Overall they are very similar products, but what elevated Mimecast Integrated Cloud email Security over Proofpoint was the people. The staff, from the prompt and knowledgeable support staff, very helpful customer success managers and always available account managers. Technology is only ever as good as the people using or supporting it, and the staff at Mimecast really give great support and assistance in getting the full value from the product stack.

Incentivized

• It has been a positive impact on the ROI. When we moved to being a remote-first company, it has give us all the positive return of investment of anything that we have put in the product for employees working across the world during Covid times. It has helped us achieve those results seamlessly.

Incentivized

• Improved security protection on emails
• Prevents email attacks with advanced email security
• Creates a cyber aware workforce with url rewrite and cyber training videos

Incentivized