Microsoft Defender for Business vs. Trend Micro Worry-Free Services Suite

Microsoft Defender for Business is well suited for any size organization using the Microsoft 365 Suite. As an included feature in the mid and upper tiers of the 365 suites, it can quickly address antivirus protection for any sized company. It's compliance and security dashboards can help guide sole proprietorship owners in better understanding their security standing. The software also scales to give mid-sized and enterprise originations the in-depth information needed for compliance.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Monitors the health of endpoints
• Protects endpoints with antivirus
• Allows for policy configurations that can be deployed to endpoints

Incentivized

• Adds a second layer to office 365 filtering and often finds things that were missed.
• Built in XDR provides more details on a threat than you'd normally have.
• Overall Easy to use but still very powerfull.
• Built in web filtering is easy to use and helps when users are offsite.

Incentivized

• Finding blocked programs in the UI is not intuitive if the alert message is dismissed.
• The admin portal changes often with features coming and going.
• Admin portal interface is cluttered and sometimes not intuitive.

Incentivized

• Apple Mac client is troublesome.
• Policies are clunky and difficult to understand.
• Security Agent dashboard lacks tools needed to remediate problems.
• Technical support was less than satisfactory.

Incentivized

So far we have found no alternative that would overall offer us more than we are getting from Microsoft Defender for Business!

Incentivized

Microsoft Defender for Business is user friendly but requires some IT knowledge to adapt to its full potential. Microsoft 365 business will likely be more adaptable and have less of a learning curve than new users when configuring settings or security policies. Overall, I would say that strengths outweigh weaknesses and the unknowns can be learned

Incentivized

Configuration and support resources provided gave us everything we needed to configure the environment out of the box to meet the various needs of the business.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Microsoft Defender for Business, I believe, is a "light" version of Microsoft Defender for Endpoint. While they both have some of the same features, Microsoft Defender for Business has far less, and the more complex you want to get with your configurations, you may need to dip your toe into the InTune Admin Center to deploy certain policies.

Incentivized

Trend Micro is a leader in Gartner Quadrant for endpoint protection, with the best awards and 3rd party certification about their readiness and capabilities with zero day threat and unknown attacks. The single feature that with the hosted solution you do not need internal resources to get the protection caught up better. Optimization for SMBs is a plus to consider, and as in the name of the solution, there should not be worries once you get things set up and running. It has been a great experience for sure.

Incentivized

• Improved cybersecurity
• Learning curve
• Resource consumption

Incentivized

• It was a step up from what we were using before and has been a solid tool.
• For the number of sites and malicious files blocked I'd say it is a good product at a good price.
• Managing the admin portal and devices has been a huge time saver. Deployment can be via .msi or .exe.

Incentivized