Cortana (discontinued) vs. Thankful

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cortana (discontinued)
Score 7.5 out of 10
N/A
Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.N/A
Thankful
Score 0.0 out of 10
N/A
The Thankful platform is modular software that optimizes customer service processes. Thankful's virtual assistant streamlines help desk operations and delivers better insights into customer sentiment.N/A
Pricing
Cortana (discontinued)Thankful
Editions & Modules
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Offerings
Pricing Offerings
Cortana (discontinued)Thankful
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cortana (discontinued)Thankful
User Ratings
Cortana (discontinued)Thankful
Likelihood to Recommend
7.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cortana (discontinued)Thankful
Likelihood to Recommend
As a provider of software applications to the legal market there is not a huge amount that the Cortana Intelligence suite can be utilised for though at the speed that new features are being added I suspect that will change very quickly. However the current functionality is clearly really well suited for e-commerce companies or vertical markets where process is very prescriptive and linear.
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Pros
  • Ease of Integration for all AI services.
  • Reduced time for development.
  • A one stop for all AI related services.
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Cons
  • The language understanding service can be a little overwhelming at first trying to understand the differnces between intents and entities
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Alternatives Considered
IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.
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Return on Investment
  • We do not yet have measurements and impact indicators for the adoption of Azure IA. But I believe it will be of high impact in the years to come.
  • We can improve our analysis and optimize team time
  • We can improve our digitization
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ScreenShots