Cortana (discontinued) vs. salevant.ai

As a provider of software applications to the legal market there is not a huge amount that the Cortana Intelligence suite can be utilised for though at the speed that new features are being added I suspect that will change very quickly. However the current functionality is clearly really well suited for e-commerce companies or vertical markets where process is very prescriptive and linear.

Incentivized

The best scenerio is the customer support teams and the internal knowledge base of the organisation using salevant.ai once trained on the organisations knowledge repository any one can question it about any information they need about the organisation or about any policy or framework they do not know or need to understand.

• Ease of Integration for all AI services.
• Reduced time for development.
• A one stop for all AI related services.

Incentivized

• Rapid answering
• MUltilingual support
• Instant training
• Live call encyption

• The language understanding service can be a little overwhelming at first trying to understand the differnces between intents and entities

Incentivized

• Processing time
• document processing time

salevant.ai has resolved our multiple problems at the same time it manages our good customer relations and handles queries of sales and serving folks.

IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.

Incentivized

• We do not yet have measurements and impact indicators for the adoption of Azure IA. But I believe it will be of high impact in the years to come.
• We can improve our analysis and optimize team time
• We can improve our digitization

Incentivized

• good ROI almost doubled customer satisfaction rate