Microsoft BizTalk Server vs. TriZetto Core Administration (Facets, QNXT and QicLink)

It is perfectly suited if some heavy operation needs to be automated where jobs can be queued up. Scalable app which is required to develop in a lesser time frame. Good for when users should be able to change rules more frequently without any downtime, like promotions. The server is well proven in the market. BizTalk server is the best fit if all other integration adapters are developed using Microsoft applications and if all applications are meant to be processed on a Windows environment.

Incentivized

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.

Incentivized

• BizTalk uses Microsoft Visual Studio as the IDE (integrated development environment) tool, and it's very easy to use.
• The orchestration engine of BizTalk addresses resource issue very well for long-running business processes by dehydrating and rehydrating orchestration instances.
• BizTalk is very easy to integrate if the development is mainly on the Microsoft software family.

Incentivized

• Reduced claims errors and quick reprocessing
• Easily monitor a 6-7 figure AR
• View productivity across multiple departments

Incentivized

• BizTalk needs to be better at tracking down errors after the fact. Input files by default get deleted after processing successfully, unless you specifically specify that they don't. This can be an issue where you need to see what the input file contained, since you may have errors showing up in your target platform, in our case this was SAP.
• BizTalk logging needs improved. It needs to be able to log the content of the messages it sends and receives. It would be good if the log had a link to the input and output files.
• BizTalk needs to allow a simple way to preserve the input and output files for debugging purposes. A master setting on the orchestration would be helpful for this.

Incentivized

• Customer service is exceptional, no issues here
• Web portal is easy to use, again very satisfied
• I would like to see more opportunites for training videos/ best use training

Incentivized

BizTalk will always be required at this hospital.

Incentivized

Microsoft BizTalk is not an intuitive product. It requires many hours of looking through the settings to achieve what you need. Using 3rd party DLLs is a nightmare as you are forced to register them in the GAC of the server and this process is quite cumbersome just to use a DLL.

Incentivized

BizTalk Server has been supported for more than 15 years. It is well proven in the market. Microsoft has provided excellent support with technical issues.

Incentivized

Make sure you have everybody and all depts. On board during testing on test server.

Incentivized

We did look at Jitterbit dataloader from Salesforce.com. Jitterbit seems like a pretty decent solution if you are doing a lot of uploads into Salesforce.com. However, its not nearly as flexible as Microsoft Biztalk is. Biztalk allows you to create any type of custom solution you wish, whereas Jitterbit is much more limited.

Incentivized

There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.

Incentivized

• Microsoft BizTalk is more of a neutral ground as its [pricey] but it does do what it says
• Microsoft BizTalk requires a much larger team of developers and server ops to run
• Microsoft BizTalk can be pricey depending on your agreement

Incentivized

• Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
• Our ROI increased modestly with this service, although our team performs quite well with previous product

Incentivized