mFax by Documo vs. OpenText Fax2Mail

Documo is very well suited for general tasks many law firms need to do. We have increased the efficiency of our record requests to various entities by using documo. It is best suited for documents that are not too large. When you get into multiple hundreds of pages the fax may be pending for hours before it is confirmed sent

Incentivized

• Documo has EXCELLENT customer service.
• Documo's status update page is always updated and problems are resolved in a reasonable time frame.
• Documo is simple to use for faxing materials.
• Documo sends a copy of faxes to your email inbox - alerting you that you have received a fax instantly.

Incentivized

• Any previous problems I had were quickly addressed and fixed.
• I cannot think of any other issues because this system performs above and beyond my satisfaction.
• If they could deliver lunch that would be phenomenal!

Incentivized

Every time I needed assistance, Documo's Support team has been available to help me and has fixed every issue I have had, which aren't that many. They are great to work with, easy to chat with, and very friendly and knowledgeable.

Incentivized

• I believe the efficiency and expediency of this software has saved time the firm time and money.
• I can do my job better and faster.
• I feel like I am connected all the time and I like that.

Incentivized