TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Suite

    Score6.5 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A

    Publer

    Score9.4 out of 10
    N/APubler is a social media management tool used by individuals and businesses in crafting, scheduling, and analyzing their online presence across various social platforms. Publer aims to simplify the complexity of social media management, as a companion for digital marketers, influencers, and businesses of all sizes. Key Features: Scheduling: Publer enables users to plan and schedule posts across multiple social media platforms, to ensure a consistent…

    $5

    per month per user

    Pricing
    Meta Business SuitePubler
    Editions & Modules
    No answers on this topic
    Professional
    $5
    per month per user
    Business
    $10
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Meta Business SuitePubler
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—VAT not included in the price. 14 days money back guarantee. Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Meta Business SuitePubler
    Considered Both Products
    Meta Platforms Inc
    No answer on this topic
    Publer
    Chose Publer
    Publer is better in general, and pricing was better. User friendly so any brand new to social media management can jump right in and do more with less learning curve. Sure there is things to learn and figure out body most it is very intuitive and just simple designed. One of …
    Incentivized
    Key User Insights
    Would buy again
    65%
    Would buy again
    13 Answers
    100%
    Would buy again
    43 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    14 Answers
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    14 Answers
    93%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    71%
    Lived up to sales and marketing promises
    12 Answers
    98%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    Meta Business SuitePubler
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    4.7
    4 Ratings
    49% below category average
    Publer
    -
    Ratings
    Boolean keyword searches4.03 Ratings00 Ratings
    Filtering out noise/spam4.33 Ratings00 Ratings
    Sentiment analysis5.03 Ratings00 Ratings
    Broad channel coverage5.34 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    6.3
    6 Ratings
    24% below category average
    Publer
    9.4
    37 Ratings
    16% above category average
    Content planning and scheduling6.36 Ratings9.737 Ratings
    Audience targeting6.96 Ratings00 Ratings
    Content optimization5.24 Ratings9.634 Ratings
    Workflow management6.73 Ratings8.833 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    5.3
    5 Ratings
    40% below category average
    Publer
    8.9
    30 Ratings
    12% above category average
    Automated routing and prioritization5.83 Ratings8.724 Ratings
    Customer interaction histories4.14 Ratings00 Ratings
    Bulk actions6.03 Ratings9.129 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    7.0
    6 Ratings
    10% below category average
    Publer
    -
    Ratings
    Lead generation5.95 Ratings00 Ratings
    Content marketing7.44 Ratings00 Ratings
    Paid media management7.55 Ratings00 Ratings
    Campaigns and promotions7.25 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    6.2
    4 Ratings
    30% below category average
    Publer
    9.7
    34 Ratings
    14% above category average
    Twitter8.01 Ratings9.824 Ratings
    Facebook7.54 Ratings9.931 Ratings
    LinkedIn5.02 Ratings9.730 Ratings
    Google+4.52 Ratings9.417 Ratings
    Instagram8.34 Ratings9.930 Ratings
    Pinterest5.02 Ratings9.920 Ratings
    YouTube5.02 Ratings9.722 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    6.3
    6 Ratings
    23% below category average
    Publer
    9.4
    26 Ratings
    17% above category average
    Campaign success analytics6.26 Ratings9.326 Ratings
    Real-time tracking6.86 Ratings00 Ratings
    Competitor analysis6.03 Ratings9.518 Ratings
    Account management
    Comparison of Account management features of Meta Business Suite and Publer
    Feature
    Meta Business Suite
    4.8
    5 Ratings
    50% below category average
    Publer
    9.7
    27 Ratings
    19% above category average
    Role-based user permissions & privileges4.85 Ratings9.726 Ratings
    Mobile access4.75 Ratings9.825 Ratings
    Best Alternatives
    Meta Business SuitePubler
    Small Businesses
    Sendible
    Score7.6 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meta Business SuitePubler
    Likelihood to Recommend
    5.3
    (98 ratings)
    9.4
    (40 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    -
    (0 ratings)
    Usability
    4.2
    (6 ratings)
    9.5
    (20 ratings)
    Performance
    3.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Meta Business SuitePubler
    Likelihood to Recommend
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Publer
    Publer is a great choice for in-house teams managing multiple sister brands because it combines all networks—Facebook, Instagram, LinkedIn, TikTok, Threads, Google Business Profiles, YouTube, and Pinterest—into a single drag-and-drop calendar, removing the hassle of separate dashboards and spreadsheets. The platform’s AI-generated captions, evergreen “recycle” rules, and simple approval process keep our content running smoothly and on brand, while built-in analytics offer enough insight to optimise timing and formats without needing enterprise-level features. We haven’t faced any major restrictions; when an API change caused a hiccup, Publer’s support team fixed it within a day. Agencies that require in-depth white-label reporting or detailed short-form video metrics might need additional tools, but for a small or medium-sized enterprise seeking seamless scheduling, quick optimisation, and responsive support, Publer hits the mark.
    Read full review
    Pros
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Publer
    • Autoscheduling - I press one button, and content goes out to predetermined schedules across the various platforms
    • Spintax - putting content on autorepeat with auto-generated unique captions!
    • I work with a couple VAs, and I can have them create the content, and I'm automatically notified to approve their work before anything goes out.
    • Easy access to past content for quick reusing and repurposing
    • Feedback - I love that I can always suggest new features, and they're always working on improving!
    Incentivized
    Read full review
    Cons
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Publer
    • It would be good to see better integration of the Instagram platform, when it comes to using trending audio, getting template inspiration etc, but this may be limited by the available API.
    • Hashtag analysis and suggestion is pretty limited, and this is a feature in the higher paid accounts.
    Read full review
    Likelihood to Renew
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Publer
    I love the tool, is simple and useful
    Read full review
    Usability
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    Publer
    The UI for Publer has a great look and feel and it is very easy to use. When I first started using Publer I was very happy that it all seemed intuitive and the adding of social channels and setting up profiles works very smoothly as well. Overall very easy to use.
    Incentivized
    Read full review
    Reliability and Availability
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    Publer
    No answers on this topic
    Performance
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Publer
    The pages do load very quick but in the the iPad form
    Read full review
    Support Rating
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
    Read full review
    Publer
    Every time I have contacted Publer, I get answers right away
    Read full review
    Implementation Rating
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
    Read full review
    Publer
    No answers on this topic
    Alternatives Considered
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    Publer
    Publer actually uses ChatGPT as a friend, it's not a similar product. You can use ChatGPT inside Publer to increase the quality of the posts and the texts that you can use in the posts, and also the comments in the post, and also other things in the posts. It's great.
    Read full review
    Contract Terms and Pricing Model
    Meta Platforms Inc
    No answers on this topic
    Publer
    I just used the web integration
    Read full review
    Scalability
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    Publer
    I think this is well designed product. I really enjoy that I am able to learn it quick, integrate all the socials very easily
    Read full review
    Return on Investment
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
    Publer
    • I can on-charge the price of the subscription within my package, so I can charge it out for what I want, allowing me to make some profit
    • Every one of my clients has loved using it, so they are more inclined to keep using our social media services
    • Publer helps my business to look professional
    Incentivized
    Read full review
    ScreenShots