MessageMedia SMS vs. Vonage Communications APIs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MessageMedia SMS
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST…
$25
Messages
Vonage Communications APIs
Score 9.2 out of 10
N/A
Vonage APIs (formerly Nexmo and TokBox) help growing startups and agile enterprises enhance customer experience and realize new business outcomes at scale. With a comprehensive suite of communication channels, a global platform, and expert support, users can abstract the complexity of communications and innovate faster.N/A
Pricing
MessageMedia SMSVonage Communications APIs
Editions & Modules
Quick Start
$25
Messages
No answers on this topic
Offerings
Pricing Offerings
MessageMedia SMSVonage Communications APIs
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements.
More Pricing Information
Community Pulse
MessageMedia SMSVonage Communications APIs
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MessageMedia SMSVonage Communications APIs
Small Businesses
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Score 9.1 out of 10
Medium-sized Companies
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Score 7.2 out of 10
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Score 9.1 out of 10
Enterprises
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Score 8.7 out of 10
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Score 9.1 out of 10
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User Ratings
MessageMedia SMSVonage Communications APIs
Likelihood to Recommend
10.0
(0 ratings)
7.1
(0 ratings)
Usability
-
(0 ratings)
7.2
(0 ratings)
Support Rating
-
(0 ratings)
6.7
(0 ratings)
User Testimonials
MessageMedia SMSVonage Communications APIs
Likelihood to Recommend
Constant feedback when issues arise, wonderful Account Manager.
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While there are likely a variety of scenarios that would work well with Vonage [Communications APIs (formerly Nexmo)], implementations that need transactional message and response actions are a great fit. Our experience with transactional messaging has been really good and we are continuing to look at opportunities to expand our usage of this part of their service.
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Pros
  • Customer service.
  • Promptness.
  • Value.
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  • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
  • The accuracy of the services and the non-stop supportive team.
  • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
  • Ease of implementation. We needed less than one month to go live.
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Cons
  • Technical information availability.
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  • Written documentation and discovery could be a lot better.
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Usability
No answers on this topic
The overall usability of Vonage [Communications APIs (formerly Nexmo)] system for message delivery is sufficient for our implementation. Some improvements and additional reporting options in the account administration interface would increase our utilization of the post-delivery data further in order to provide further value-added features for our clients.
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Support Rating
No answers on this topic
The teams we have dealt with have been knowledgeable, but early interactions with the tech support team experienced some slowness in response. Once we had a dedicated account manager assigned to our partnership, the level of interaction and support with the appropriate teams at Vonage increased.
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Alternatives Considered
No vendor we compared met our needs like MessageMedia.
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Nexmo is the best platform in the industry for sure. We don't use all the features that the API provides but we are really satisfied with the ones we use. We are sure this is the best solution in the market if you need to solve the communication in real time with your customers. When we have to build a new website we are going to support the solution with Nexmo.
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Return on Investment
  • Appreciation from recipients.
  • Confirmation of delivery to staff.
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  • Allowed us to go to market faster (positive).
  • Greatly limits our claim to quality as the ceiling on video quality is lower than other platforms (negative).
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ScreenShots

MessageMedia SMS Screenshots

Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.