Merkury by Merkle vs. Wunderkind

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Merkury
Score 0.0 out of 10
N/A
Merkury is an identity resolution platform from Merkle, designed to enable marketers, media owners, and publishers to own, build, and control a cookie-less Private Identity Graph. Merkury uses an organization’s first-party CRM data and interactions such as logins, outbound email campaigns and media reach to create and grow a universe of person-based IDs for cross-channel targeting, personalization, and measurement.N/A
Wunderkind
Score 2.6 out of 10
N/A
Wunderkind (formerly BounceX) is presented as a people-based marketing cloud. It includes behavior-based personalization capabilities for website content, email, and other channels. The vendor states digital businesses use Wunderkind to remember who site visitors are, allowing them to deliver high-converting, one-to-one messages on websites, through emails and texts, and in ads at scale.N/A
Pricing
Merkury by MerkleWunderkind
Editions & Modules
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Offerings
Pricing Offerings
MerkuryWunderkind
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Merkury by MerkleWunderkind
User Ratings
Merkury by MerkleWunderkind
Likelihood to Recommend
-
(0 ratings)
1.7
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
Merkury by MerkleWunderkind
Likelihood to Recommend
No answers on this topic
BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
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Pros
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  • Collect email addresses
  • Identify visitors across device and channel
  • Impact consumer behavior via email and browser push
  • Reduce exit rate on site
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Cons
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  • Flexibility with iterating versions of behavioral email sequences - currently running into some issues with emails being inflexible when we think we have room to grow
  • Designing emails within brand standards
  • Identifying new areas for intent nurturing and improvement without making a site seem too cluttered
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Support Rating
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Beware if you buy from them you are committed for a year. It is too expensive for the offering and they offer no solutions for you to manage the process/tool at a discounted rate. Will not renew my contract, that’s for sure.
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Alternatives Considered
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We haven’t had a chance to do a thorough analysis but believe BounceX had a greater ability to reach a larger audience of customers with email
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Return on Investment
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  • Loss substantial amount in estimated revenue from Black Friday sale issues
  • Loss substantial amount in brand equity due to Black Friday sale issues
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ScreenShots