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Merchant e-Solutions vs. Visa Acceptance Solutions (CyberSource)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Merchant e-Solutions

    Score6.8 out of 10
    N/AMerchant e-Solutions is a payment gateway software solution offered by Cielo.N/A

    Visa Acceptance Solutions (CyberSource)

    Score9.3 out of 10
    N/ACyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
    Pricing
    Merchant e-SolutionsVisa Acceptance Solutions (CyberSource)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Merchant e-SolutionsVisa Acceptance Solutions (CyberSource)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Merchant e-SolutionsVisa Acceptance Solutions (CyberSource)
    Considered Both Products
    Cielo
    Chose Merchant e-Solutions
    Much better rates and better to deal with.
    Incentivized
    Visa
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Merchant e-SolutionsVisa Acceptance Solutions (CyberSource)
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    Score9.3 out of 10
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    Medium-sized Companies
    Payoneer
    Score8 out of 10
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    Enterprises
    Checkout.com
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Merchant e-SolutionsVisa Acceptance Solutions (CyberSource)
    Likelihood to Recommend
    7.0
    (1 ratings)
    6.9
    (9 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Merchant e-SolutionsVisa Acceptance Solutions (CyberSource)
    Likelihood to Recommend
    Cielo
    They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
    Incentivized
    Read full review
    Visa
    For basic users it is probably a good fit. For connecting it's API's are straightforward and most would find it an easy connection to be made. The site overall is just not designed well. When you try to look at transactions a portion of the information is cut of without a scroll bar being added to slide to the fields you would like to see. If you need to see the data on the screen you need to make some adjustments.
    Incentivized
    Read full review
    Pros
    Cielo
    • Process credit card payments.
    • Collect money faster.
    • Integrated with our NetSuite ERP system.
    Incentivized
    Read full review
    Visa
    • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
    • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
    • They also connect to PayPal making it easy to add them to any website as a payment method.
    Incentivized
    Read full review
    Cons
    Cielo
    • User interface.
    • Account support for smaller businesses.
    Incentivized
    Read full review
    Visa
    • fees- competitive, but budget for them
    • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
    • implementation- significant time and expertise required to get everything up and running smoothly
    Incentivized
    Read full review
    Support Rating
    Cielo
    Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Alternatives Considered
    Cielo
    Much better rates and better to deal with.
    Incentivized
    Read full review
    Visa
    Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
    Incentivized
    Read full review
    Return on Investment
    Cielo
    • Reduced outstanding receivables.
    Incentivized
    Read full review
    Visa
    • It has streamlined credit card processing for the whole organization
    • Provides all the info we need to locate specific transactions and address issues accordingly
    Incentivized
    Read full review
    ScreenShots