Zelta vs. Veeva CRM

Zelta is a good tool for companies currently utilizing multiple software platforms to create and monitor clinical trial information. Due to the price, it is best suited for large pharmaceutical manufacturers with active pipelines and high R&D spend. Zelta's value is more limited to smaller, more focused companies.

Incentivized

Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.

Incentivized

• It is highly customizable and easy to program.
• There is a wide variety of data that can be collected from IRB/site information to clinical data.
• Zelta provides comprehensive edit language to program for accurate results.
• Page dynamics are very useful when including or hiding certain data questions.

Incentivized

• iPad views are easy to navigate
• Sharing of media within platform helps keep record of what materials were used in the interactions
• Data extraction via API is easy

Incentivized

• Would like to have more access to report review. Most of the functions are controlled by the initial data management setup of the specific reports. I would like to be able to run my own custom programs as a CRA (some way to bypass internal programming).
• Sites note that they are limited in pulling tables (with specific information ) based on internal programming. I only see what DM has allowed with the CVS/EXCEL tables.
• Better user guide to assist with training.

Incentivized

• The UI is a bit outdated and the system is somewhat lacking flexibility overall
• The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
• Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly

Incentivized

We are satisfied from our experience with Zelta by Merative, the close collaboration we have with the Zelta team is also something we value. We plan to use Zelta for a long time

Incentivized

It is easy to use, it helps us to be more productive, work better with teams anywhere they are, especially during the pandemic it was really helpful, it is easier to find data, to organize data, improving our findings, reducing time significantly, and more importantly been able to help in better ways our patients.

Incentivized

available when needed

Incentivized

some audit reports are difficult to download and take time subject pdf also takes some time to download

Incentivized

Our organization has been using both Zelta and in-house applications. The main considerations on which one to use for a particular study is time to get the databases running, cost, and ease of use. For some studies, the time and cost of using Zelta are negative factors, and an in-house system is selected.

very efficient self training

Incentivized

again not sure about it, I wasn't part of our organization yet

Incentivized

Zelta is as good or better than Rave. I believe that Zelta has a more friendly user interface and is easier to navigate on the designer and Site side. CRF build and study build in general appears to be easier and Zelta can be used for almost any kind of clinical study that Rave can be used for.

Incentivized

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).

Incentivized

• Time Saving - We could deliver a fully functional eCRF within the record time of 15 days.
• Cost Saving - Reduces the overall turn around time thus eventually helping stay within the budget.
• Prompt customer support team thus helping in before time resolution of issues.

Incentivized

• The system has allowed our field staff to be more efficient
• Target marketing based on the data analytics