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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meltwater

    Score8.1 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A

    ScheduGram

    Score8.6 out of 10
    N/AScheduGram is a social media management solution built as a tool to manage Instagram. It includes features such as web uploading, post scheduling, and multiple account support.

    $21

    per month

    Pricing
    MeltwaterScheduGram
    Editions & Modules
    No answers on this topic
    Fundamentals
    $21
    per month billed yearly as $250
    Essentials
    $63
    per month billed yearly as $750
    Professional
    $113
    per month billed yearly as $1350
    Custom
    Contact Sales
    Offerings
    Pricing Offerings
    MeltwaterScheduGram
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MeltwaterScheduGram
    Considered Both Products
    Meltwater
    No answer on this topic
    Dialogue Consulting
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    62%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    69%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    63%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    22 Answers
    No answers on this topic
    Features
    MeltwaterScheduGram
    Listening/monitoring
    Comparison of Listening/monitoring features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    8.5
    1 Ratings
    10% above category average
    Boolean keyword searches00 Ratings9.01 Ratings
    Filtering out noise/spam00 Ratings9.01 Ratings
    Sentiment analysis00 Ratings8.01 Ratings
    Broad channel coverage00 Ratings8.01 Ratings
    Publishing
    Comparison of Publishing features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    8.7
    4 Ratings
    8% above category average
    Content planning and scheduling00 Ratings9.54 Ratings
    Audience targeting00 Ratings8.52 Ratings
    Content optimization00 Ratings8.52 Ratings
    Workflow management00 Ratings8.53 Ratings
    Engagement
    Comparison of Engagement features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    8.8
    3 Ratings
    10% above category average
    Automated routing and prioritization00 Ratings8.02 Ratings
    Customer interaction histories00 Ratings9.02 Ratings
    Bulk actions00 Ratings9.53 Ratings
    Marketing
    Comparison of Marketing features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    8.4
    3 Ratings
    8% above category average
    Lead generation00 Ratings7.52 Ratings
    Content marketing00 Ratings8.53 Ratings
    Paid media management00 Ratings8.52 Ratings
    Campaigns and promotions00 Ratings9.02 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    9.0
    4 Ratings
    7% above category average
    Twitter00 Ratings9.01 Ratings
    Facebook00 Ratings9.53 Ratings
    LinkedIn00 Ratings9.01 Ratings
    Google+00 Ratings8.01 Ratings
    Instagram00 Ratings9.54 Ratings
    Pinterest00 Ratings9.01 Ratings
    YouTube00 Ratings9.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    8.2
    2 Ratings
    4% above category average
    Campaign success analytics00 Ratings9.52 Ratings
    Real-time tracking00 Ratings8.52 Ratings
    Competitor analysis00 Ratings6.52 Ratings
    Account management
    Comparison of Account management features of Meltwater and ScheduGram
    Feature
    Meltwater
    -
    Ratings
    ScheduGram
    9.0
    4 Ratings
    12% above category average
    Role-based user permissions & privileges00 Ratings9.04 Ratings
    Mobile access00 Ratings9.03 Ratings
    Best Alternatives
    MeltwaterScheduGram
    Small Businesses
    Help a Reporter Out (HARO), discontinued
    Score5 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Cision Communications Cloud
    Score6.9 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Cision Communications Cloud
    Score6.9 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MeltwaterScheduGram
    Likelihood to Recommend
    8.0
    (73 ratings)
    8.5
    (4 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.5
    (28 ratings)
    9.5
    (2 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MeltwaterScheduGram
    Likelihood to Recommend
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    Dialogue Consulting
    When we have to maintain a consistent social media presence where posts are up on time, even if the day's community manager is unavailable, ScheduGram has made it efficient with the plans that we can create and schedule ahead. Our posts are also made available on Twitter, and we have to use other apps, or if you are not into posting across multiple platforms this is not for you.
    Incentivized
    Read full review
    Pros
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    Dialogue Consulting
    • Saves us time with bulk posting.
    • Allows us to schedule Instagram stories.
    • User interface is user friendly.
    Incentivized
    Read full review
    Cons
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
    Read full review
    Dialogue Consulting
    • I'd love to see more metrics available.
    Incentivized
    Read full review
    Likelihood to Renew
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    Dialogue Consulting
    No answers on this topic
    Usability
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    Dialogue Consulting
    Social Media Tracking: Data scraping via social listening tools, codes, trackers, and manual methods.
    Data Pre-processing: Data screening, filtering, classification, and categorization as per analysis objectives.
    Analysis: Enrichment, calculation, and derivation of metrics' to benchmark and rank influencers.
    Data Visualization: Monthly, quarterly and annual reports with key observations, trends, and insights presented via Power BI dashboards.
    Incentivized
    Read full review
    Support Rating
    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    Dialogue Consulting
    We are always on the lookout for applications that make it easier to use social media and ensure a consistent presence. ScheduGram definitely fulfills that need for us, as it allows for content planning, overview, and most importantly scheduling it. Changing content plans is also very convenient across Instagram and Facebook. It serves our purpose for these two apps very well.
    Incentivized
    Read full review
    In-Person Training
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    Dialogue Consulting
    No answers on this topic
    Online Training
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    Dialogue Consulting
    No answers on this topic
    Implementation Rating
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    Dialogue Consulting
    No answers on this topic
    Alternatives Considered
    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    Dialogue Consulting
    We chose ScheduGram over PreviewApp because it has a much better user interface and much more robust features for similar pricing.
    Incentivized
    Read full review
    Return on Investment
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    Dialogue Consulting
    • Without ScheduGram, we would not have been able to continue using Instagram, a key platform for our demographic.
    Incentivized
    Read full review
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