MeetFox vs. vCita

MeetFox offers two must-have services for the price of one. It has a good look and feel to the platform and is easy to learn not only from the subscriber side but for your customers. Plus, MeetFox is growing and open to customer feedback and suggestions. Clients love the meeting reminder notifications as well. A great product for coaching and consulting businesses!

Incentivized

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.

Incentivized

• Great price options.
• Ability to coordinate calendars to video scheduling and web integration.
• Logo and White label options.
• Ability to set up various meeting types.
• Ability to have small private group coaching calls.
• Great video quality.
• Easy to learn and easy user interface for clients.
• Attractive email signature options.
• Zoom integration for large meetings.
• Ability to record meetings.
• Timely meeting reminder notifications.

Incentivized

• Very easy implementation of a contact/scheduling widget.
• Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
• Managing communication between individual clients is easy as well.

Incentivized

• Increase bandwidth to accommodate groups larger than 15.
• More options on customizing time availability for meetings.

Incentivized

• Syncing with our google calendars has some flaws or is just not clear
• Messages show unread when they have been read

Incentivized

I like what it provides for the price I pay.

Incentivized

MeetFox gives me all that I need at an affordable price for where my business needs are at the present. In time as I grow, I will reevaluate based on how MeetFox grows.

Incentivized

Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).

Incentivized

My onboarding experience was great and answered all my questions.

Incentivized

I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.

Incentivized

Not really. It was pretty thorough for me and my skill level.

Incentivized

I think MeetFox provides an outstanding combination of two separate platforms I need for my business into one easy-to-use platform. As a startup coaching business, MeetFox saves me money and time by learning one platform that provides two key features necessary for me to provide an intimate and affordable coaching service. It may not be as robust as acuity or zoom but it meets my needs for where I am. I highly recommend checking it out if you want scheduling and video conferencing on a combined platform. Plus you can’t beat the price!

Incentivized

vCita has been very responsive to our needs and desires for improvement in certain areas. We have appreciated the level of support we receive when a problem arises. Our biggest gain when moving was the reliability of this product's teleconferencing integration with Zoom. With OnCall we had trouble onboarding people, difficulty with the app they used going down, etc. We also had expectations about progress with Forms that we unmet.

Incentivized

• Combined two subscription services into one saving me time and money.
• Ability to offer my clients an intimate connection with coaching meetings.
• Allows me the versatility I need to create multiple meeting types and coordinate all my meetings.
• Is simple to set up and easy to use.

Incentivized

• The initial cost was high compared to other options but the features in the base level allowed even the smallest of business to grow into the paid version of the service.
• The time saved with self service bookings and profile management for customers has been a big plus and made the purchase of the service worthwhile.
• The constant improvements to the platform have been enough to continue to use the service as it develops into a competent CRM.

Incentivized