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Meditech Electronic Health Records vs. NextGen Healthcare EHR

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meditech Electronic Health Records

    Score8.8 out of 10
    N/AMeditech, headquartered in Westwood, MA offers EHR software.N/A

    NextGen Healthcare EHR

    Score9.2 out of 10
    N/ANextGen Healthcare provides ambulatory practices of all size solutions along with dedicated support and professional services. NextGen® Enterprise EHR offers practices configurable clinical content, workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, providers’ smartphones become an extension of the EHR, saving time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient…N/A
    Pricing
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Considered Both Products
    Meditech
    No answer on this topic
    NextGen Healthcare
    Chose NextGen Healthcare EHR
    The Meditech solution I used was a green screen product, so NextGen is a vast improvement over that (Meditech may have improved by now). The Horizon and McKesson EMRs that I used may not be correctly identified above, but my experience is that all EMRs provide the same basic …
    Incentivized
    Chose NextGen Healthcare EHR
    Better customization, equal support (poor), better reporting (much better)
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    75%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    73%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    17 Answers
    Features
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Meditech Electronic Health Records and NextGen Healthcare EHR
    Feature
    Meditech Electronic Health Records
    4.4
    1 Ratings
    53% below category average
    NextGen Healthcare EHR
    6.9
    27 Ratings
    9% below category average
    Real-time eligibility verification4.01 Ratings9.326 Ratings
    Claims management5.01 Ratings2.927 Ratings
    Coding5.01 Ratings8.424 Ratings
    Patient billing4.01 Ratings8.425 Ratings
    Financial Reporting4.01 Ratings5.625 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Meditech Electronic Health Records and NextGen Healthcare EHR
    Feature
    Meditech Electronic Health Records
    4.6
    1 Ratings
    53% below category average
    NextGen Healthcare EHR
    9.0
    20 Ratings
    13% above category average
    Rule-based scheduling4.01 Ratings8.01 Ratings
    Automated appointment reminders2.01 Ratings9.120 Ratings
    Automated patient check-in4.01 Ratings9.01 Ratings
    Multi-location support7.01 Ratings9.01 Ratings
    Calendar interface6.01 Ratings9.915 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Meditech Electronic Health Records and NextGen Healthcare EHR
    Feature
    Meditech Electronic Health Records
    6.4
    2 Ratings
    13% below category average
    NextGen Healthcare EHR
    8.2
    27 Ratings
    12% above category average
    Charting / document management7.02 Ratings9.227 Ratings
    Templates6.01 Ratings9.226 Ratings
    Patient portal6.01 Ratings8.226 Ratings
    Mobile/tablet support8.02 Ratings7.519 Ratings
    Fax integration8.02 Ratings7.01 Ratings
    Integration with other EMR and PM systems3.01 Ratings9.318 Ratings
    Workflow automation5.01 Ratings5.01 Ratings
    Speech recognition3.01 Ratings7.718 Ratings
    Customization9.02 Ratings9.324 Ratings
    E-prescribing9.02 Ratings9.425 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Meditech Electronic Health Records and NextGen Healthcare EHR
    Feature
    Meditech Electronic Health Records
    8.3
    2 Ratings
    0% above category average
    NextGen Healthcare EHR
    7.8
    27 Ratings
    6% below category average
    HIPAA compliance10.02 Ratings9.427 Ratings
    Role-based permission levels10.02 Ratings6.01 Ratings
    Data backups and redundancy6.01 Ratings9.01 Ratings
    Local mode / networking failsafe7.01 Ratings7.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Meditech Electronic Health Records and NextGen Healthcare EHR
    Feature
    Meditech Electronic Health Records
    8.0
    2 Ratings
    5% above category average
    NextGen Healthcare EHR
    7.0
    27 Ratings
    8% below category average
    Task tracking7.01 Ratings6.01 Ratings
    Specialty-specific workflows7.02 Ratings6.01 Ratings
    Multi-office / multi-physician capabilities10.02 Ratings9.127 Ratings
    Best Alternatives
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Small Businesses
    RXNT
    Score8 out of 10
    RXNT
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score9.5 out of 10
    Epic
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.3
    (28 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (22 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.8
    (1 ratings)
    User Testimonials
    Meditech Electronic Health RecordsNextGen Healthcare EHR
    Likelihood to Recommend
    Meditech
    Meditech is well-suited to small, independent hospitals requiring a flexible, mostly full-featured EHR with good support. The Expanse upgrade was a significant step forward, and brought the system into the modern world of touch devices while reducing clinician documentation burden.
    Incentivized
    Read full review
    NextGen Healthcare
    NextGen is very easy to navigate and simple to learn. The patient scheduling and calendars are very clear and the flexibility to customize the calendars is very helpful. When we are making patient appointments it is clear what times are available for each doctor and office which helps avoid mistakes since we have multiple doctors and offices.
    Incentivized
    Read full review
    Pros
    Meditech
    • Clean interface, easy to see alerts
    • Light footprint on computers, quick to load
    • Good organization of clinical material on the toolbar
    Incentivized
    Read full review
    NextGen Healthcare
    • it is easy to create an appointment for a patient. The system is easy to use. It can easily show you when the next appoint is and also has pop up system alerts that the staff can view as to any special things that may need to be done before that appointment is created
    • Adding charges from an encounter is effortless, creates the claim and is sent to the clearing house and onto the payer. This process is all documented
    • one of the best features I like is that in the background is that NextGen documents every user's actions as to what is being done to the patient's chart. As a manager I can view what has happen over time with the patient's chart and easily repair what's needed
    Incentivized
    Read full review
    Cons
    Meditech
    • Poor reporting
    • Difficult to view grid data, such as complete medication history
    • A lot of interfacing with its own product due to code differences
    Incentivized
    Read full review
    NextGen Healthcare
    • NextGen completely misses the mark for ASCs, especially multispecialty.
    • NextGen EHR constantly struggles with UDS reporting based on the EHR documentation.
    • NextGen EHR struggles to compete because of automation. Most practices want to be dexterous, but it's not sustainable as we look to AI and automation.
    Incentivized
    Read full review
    Usability
    Meditech
    No answers on this topic
    NextGen Healthcare
    I gave this rating because it is truly a system that flows data extremely well within the NextGen ecosystem. Many times you will find systems that do not want to talk to each other from a data perspective, let alone from a capabilities lens. NextGen Healthcare EHR delivers on this data flow without aggregation to where you are deciding on what not to bring into the chart rather than worrying if it is in available.
    Incentivized
    Read full review
    Performance
    Meditech
    No answers on this topic
    NextGen Healthcare
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
    Incentivized
    Read full review
    Support Rating
    Meditech
    No answers on this topic
    NextGen Healthcare
    Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
    Incentivized
    Read full review
    Alternatives Considered
    Meditech
    No answers on this topic
    NextGen Healthcare
    NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
    Incentivized
    Read full review
    Return on Investment
    Meditech
    No answers on this topic
    NextGen Healthcare
    • While in some cases, NextGen Healthcare EHR improves efficiency, most practices are not able to reduce staff, they usually have to actually have .5-1 more employees per physician or midlevel provider. These employee roles change and shift throughout the implementation and into the adaptation process. Those staff generally slowly transition to where they are needed next.
    Incentivized
    Read full review
    ScreenShots

    NextGen Healthcare EHR Screenshots

    Screenshot of NGE Practice Management - a patient chartScreenshot of NextGen Healthcare's Ambient AssistScreenshot of the Patient Experience on a mobile deviceScreenshot of the Patient Experience Dashboard