TrustRadius

Medallia Video vs. Working Feedback

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Medallia Video
Score 8.0 out of 10
N/A
Medallia Video (or LivingLens, which was acquired by Medallia February 2020), is designed to help organizations capture and extract rich data from video feedback content at scale, to tell stories that inspire action and change.N/A
Working Feedback
Score 0.0 out of 10
N/A
Working Feedback is a practice feedback based service headquartered in Shedfield, Hampshire. The service is used to collect feedback, and also helps get feedback noticed by using Google optimisation, developing feeds to an associated practice website, and social media.
$79
per month Up to 1,000 email feedback requests per month
Pricing
Medallia VideoWorking Feedback
Editions & Modules
No answers on this topic
Classic
£79
per month Up to 1,000 email feedback requests per month
Feedback Plus
£89
per month Up to 2,000 email feedback requests per month
Bespoke
£158
per month Up to 5,000 email feedback requests per month
GO Exclusive
Custom
Offerings
Pricing Offerings
Medallia VideoWorking Feedback
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details——
More Pricing Information
Community Pulse
Medallia VideoWorking Feedback
User Ratings
Medallia VideoWorking Feedback
Likelihood to Recommend
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Medallia VideoWorking Feedback
Likelihood to Recommend
This is well suited when you need to gather customer feedback and understand the voice of the customer in the interactions. It creates an auto generated method that can be easily managed and maintained once set up and running. This may be hard when you want to change your approach often and target very specific small groups for custom things.
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Pros
  • Automation
  • Dashboard
  • Customization
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Cons
  • The overall thematics of the platform can be changed to be a little better, but other than that, the platform is clean and friendly
  • They only provide direct services to businesses they should also focus on end users as well.
Verified User
Anonymous
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Return on Investment
  • It's pricey, but so is losing a customer
  • The AI feature could be a little more robust
  • Training on its features would be a HUGE benefit.
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Anonymous
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ScreenShots