MeaningCloud vs. Medallia Video

MeaningCloud

Medallia Video

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MeaningCloud	N/A	N/A	MeaningCloud is a suite of text analytics solutions that is now from Reddit since the acquisition in the summer of 2022. MeaningCloud use cases encompass voice of the customer and people, social media analytics, supporting market and competitive intelligence gathering, or other general text analysis uses.	$0 f20,000 requests
Medallia Video	Score8 out of 10	N/A	Medallia Video (or LivingLens, which was acquired by Medallia February 2020), is designed to help organizations capture and extract rich data from video feedback content at scale, to tell stories that inspire action and change.	N/A

Pricing

MeaningCloud

Medallia Video

Start-Up: $99
per month 120,000 requests per month
Add-On Pack - Voice of the Customer Vertical Pack: $150
per month
Add-On Pack - Voice of the Employee Vertical Pack: $150
per month
Add-On Pack - Intention Analysis Vertical Pack: $150
per month
Add-On Pack - Emotion Recognition Vertical Pack: $150
per month
Professional: $399
per month 700,000 requests per month
Add-On Pack - Financial Industry Vertical Pack: $500
per month
Business: $999
per month 4,200,000 requests per month
Enterprise: Custom Pricing
Enterprise: Custom Pricing

No answers on this topic

Pricing Offerings
MeaningCloud	Medallia Video
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	MeaningCloud	Medallia Video
Likelihood to Recommend	- (0 ratings)	8.0 (2 ratings)

User Testimonials
	MeaningCloud	Medallia Video
Likelihood to Recommend	Reddit, Inc No answers on this topic	Medallia This is well suited when you need to gather customer feedback and understand the voice of the customer in the interactions. It creates an auto generated method that can be easily managed and maintained once set up and running. This may be hard when you want to change your approach often and target very specific small groups for custom things. Incentivized Verified User Read full review
Pros	Reddit, Inc No answers on this topic	Medallia Capture voice of the customer Predicts behavior and identifies opportunities for improvement Pre-built templates I can personalize with the customer comments and case data provided Incentivized Verified User Read full review
Cons	Reddit, Inc No answers on this topic	Medallia Implementation Email delivery (spam risk). Sharing access. Incentivized Verified User Read full review
Return on Investment	Reddit, Inc No answers on this topic	Medallia It's pricey, but so is losing a customer The AI feature could be a little more robust Training on its features would be a HUGE benefit. Incentivized Verified User Read full review
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