TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Maxio

    Score8 out of 10
    N/AMaxio helps B2B SaaS companies maximize their revenue operations. The financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue & expense recognition, and SaaS metrics & analytics.

    $599

    per month

    XPAY

    Score9 out of 10
    N/AXPAY has multiple payment processing solutions that are able to cater to any type of business and industry especially the high-risk industry. Businesses may end up being labeled as “high-risk” by payment processors or financial institutions due to excessive chargeback, credit history, and other reasons. As a result, they will find it hard to set up merchant accounts. Each business is unique, so XPAY matches the business's needs with the: best market rates, fees, and…N/A
    Pricing
    MaxioXPAY
    Editions & Modules
    Build
    $0
    30 Day Trial
    Grow
    $599
    per month up to $100k in monthly billings
    Scale
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    MaxioXPAY
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsBuild Plan - Developer-friendly sandbox where you can try out billing for free for 30 days. Grow Plan - Complete B2B subscription management platform with billing, revenue recognition, and reporting. Scale Plan - Tailored solution to support high billing volumes and advanced requirements. Talk with Sales about available volume-based discounts.
    More Pricing Information
    Community Pulse
    MaxioXPAY
    Considered Both Products
    Maxio (previously SaaSOptics + Chargify)
    No answer on this topic
    XPAYMENTS INC.
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    75%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Best Alternatives
    MaxioXPAY
    Small Businesses
    WooCommerce Subscriptions
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Chargebee
    Score7.9 out of 10
    Visa Acceptance Solutions (CyberSource)
    Score9.3 out of 10
    Enterprises
    Zuora
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MaxioXPAY
    Likelihood to Recommend
    1.0
    (23 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    MaxioXPAY
    Likelihood to Recommend
    Maxio (previously SaaSOptics + Chargify)
    In my opinion, Maxio is well suited for a large company with simple products/billing scenarios and 10s of thousands of dollars available to waste on implementation, learning curve, and mistakes. For any other company, I do not advise purchasing Maxio.
    Read full review
    XPAYMENTS INC.
    Xpay is perfect for a centralized location for all payments coming in. It also handles the security and ease to be incorporated by our IT team into the online portal. A vast array of different payment methods ensure all possible options are covered. You can then track what has been paid and now and send reminders.
    Incentivized
    Read full review
    Pros
    Maxio (previously SaaSOptics + Chargify)
    • Managing deferred revenue.
    • Contract management is flexible and allows us to see data that we never had before.
    • Billing is painless and is now done within a couple hours. Previously it would take at least 1-2 days.
    • Business Metrics and Reporting.
    Incentivized
    Read full review
    XPAYMENTS INC.
    • perfect for getting payment for invoices
    • allows users to use card payments
    • shows revenue real time
    Incentivized
    Read full review
    Cons
    Maxio (previously SaaSOptics + Chargify)
    • Options for Cash-based businesses. While it's not GAAP compliant and most users are accrual, many SaaS start ups are still small and operating on a cash basis.
    • Commissions Module since SO already has all our data intergrations
    • So many different features and data entry points that manual data entry errors are common
    Incentivized
    Read full review
    XPAYMENTS INC.
    • could be more incorporable into accountancy software
    • easier OFX exportation
    Incentivized
    Read full review
    Likelihood to Renew
    Maxio (previously SaaSOptics + Chargify)
    They are a crucial piece of what we do. We hope to have them as a vendor for a long time to come.
    Read full review
    XPAYMENTS INC.
    No answers on this topic
    Support Rating
    Maxio (previously SaaSOptics + Chargify)
    They are willing to help with most challenges and are pretty easy to get ahold of by phone. They are limited in their reach, when it comes to bulk cancellations, along with some other bulk edits. It is no fault to them, Chargify is just a system that hasn’t been upgraded much over the years.
    Incentivized
    Read full review
    XPAYMENTS INC.
    No answers on this topic
    Alternatives Considered
    Maxio (previously SaaSOptics + Chargify)
    I inherited SaaSOptics from several predecessors that worked on it before me. I believe they used Chargebee or Chargify before SaaSOptics, but I haven't used them. I pray that the market comes up with a better product for subscription revenue management, SaaS metric reporting, and financial projections. Unfortunately, I don't have the time or the team to be able to successfully complete the transition to new software at this time, so I feel like I'm stuck with SaaSOptics at this point
    Read full review
    XPAYMENTS INC.
    Xpay could do with some more personalization features but is more cost effective. For example ability to add photos or videos to requests. Payment can be taken via ascend but accepts less payment types and is not as secure hence the replacement with Xpay. Xpay is a simplified version and easy to use and scale.
    Incentivized
    Read full review
    Return on Investment
    Maxio (previously SaaSOptics + Chargify)
    • Limitations in Chargify's invoicing capability has resulted in our finance team having to manually send invoices from our accounting system. This has resulted in 10-15 hours a week of resource wasted on something that Chargify should automatically do. If this isn't addressed, then the wasted time will increase as we scale.
    Incentivized
    Read full review
    XPAYMENTS INC.
    • Saves a tone of time
    • Extra cost could be cheaper
    • Possibly cuts time for payments as people can pay however they like
    Incentivized
    Read full review
    ScreenShots

    XPAY Screenshots

    Screenshot of Website Homepage