TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Zoho Connect

    Score8.8 out of 10
    N/AZoho Connect is a team collaboration software that helps teams ideate, discuss, and work together, from any place, on any device. It provides tools supporting group or team communication, file sharing, and task management.N/A
    Pricing
    MattermostZoho Connect
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MattermostZoho Connect
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    MattermostZoho Connect
    Considered Both Products
    Mattermost
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    MattermostZoho Connect
    Project Management
    Comparison of Project Management features of Mattermost and Zoho Connect
    Feature
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Zoho Connect
    -
    Ratings
    Task Management7.034 Ratings00 Ratings
    Gantt Charts8.410 Ratings00 Ratings
    Scheduling8.410 Ratings00 Ratings
    Workflow Automation7.427 Ratings00 Ratings
    Mobile Access9.143 Ratings00 Ratings
    Search8.925 Ratings00 Ratings
    Visual planning tools9.012 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mattermost and Zoho Connect
    Feature
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Zoho Connect
    -
    Ratings
    Chat9.249 Ratings00 Ratings
    Notifications8.449 Ratings00 Ratings
    Discussions8.847 Ratings00 Ratings
    Surveys8.930 Ratings00 Ratings
    Internal knowledgebase6.033 Ratings00 Ratings
    Integrates with GoToMeeting8.99 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.713 Ratings00 Ratings
    Integrates with Outlook8.39 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Zoho Connect
    Feature
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Zoho Connect
    -
    Ratings
    Versioning9.012 Ratings00 Ratings
    Video files9.323 Ratings00 Ratings
    Audio files9.323 Ratings00 Ratings
    Document collaboration7.919 Ratings00 Ratings
    Access control9.923 Ratings00 Ratings
    Advanced security features9.020 Ratings00 Ratings
    Integrates with Google Drive8.613 Ratings00 Ratings
    Device sync10.017 Ratings00 Ratings
    User Ratings
    MattermostZoho Connect
    Likelihood to Recommend
    7.8
    (51 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    6.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostZoho Connect
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Pros
    Mattermost
    No answers on this topic
    Zoho
    No answers on this topic
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Mattermost
    No answers on this topic
    Zoho
    No answers on this topic
    Alternatives Considered
    Mattermost
    No answers on this topic
    Zoho
    No answers on this topic
    Return on Investment
    Mattermost
    No answers on this topic
    Zoho
    No answers on this topic
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.