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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Webex App

    Score8.3 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    MattermostWebex App
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    MattermostWebex App
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    MattermostWebex App
    Project Management
    Comparison of Project Management features of Mattermost and Webex App
    Feature
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Webex App
    6.9
    571 Ratings
    11% below category average
    Task Management7.034 Ratings7.3321 Ratings
    Gantt Charts8.410 Ratings7.9150 Ratings
    Scheduling8.410 Ratings8.0444 Ratings
    Workflow Automation7.427 Ratings5.2214 Ratings
    Mobile Access9.143 Ratings8.0536 Ratings
    Search8.825 Ratings6.3452 Ratings
    Visual planning tools9.012 Ratings5.4240 Ratings
    Communication
    Comparison of Communication features of Mattermost and Webex App
    Feature
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Webex App
    7.6
    614 Ratings
    4% below category average
    Chat9.249 Ratings8.5604 Ratings
    Notifications8.449 Ratings8.5594 Ratings
    Discussions8.847 Ratings8.9547 Ratings
    Surveys8.830 Ratings6.3298 Ratings
    Internal knowledgebase6.033 Ratings6.8270 Ratings
    Integrates with GoToMeeting8.99 Ratings10.0151 Ratings
    Integrates with Gmail and Google Hangouts8.713 Ratings2.0175 Ratings
    Integrates with Outlook8.39 Ratings10.0382 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Webex App
    Feature
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Webex App
    7.5
    528 Ratings
    4% below category average
    Versioning9.012 Ratings8.1313 Ratings
    Video files9.323 Ratings7.5455 Ratings
    Audio files9.323 Ratings8.3456 Ratings
    Document collaboration7.919 Ratings8.0427 Ratings
    Access control9.923 Ratings8.8332 Ratings
    Advanced security features9.020 Ratings9.0340 Ratings
    Integrates with Google Drive8.613 Ratings1.1169 Ratings
    Device sync10.017 Ratings8.8311 Ratings
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    MattermostWebex App
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    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostWebex App
    Likelihood to Recommend
    7.8
    (51 ratings)
    9.0
    (681 ratings)
    Likelihood to Renew
    6.4
    (7 ratings)
    9.0
    (30 ratings)
    Usability
    6.4
    (6 ratings)
    8.9
    (392 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    9.9
    (10 ratings)
    Support Rating
    8.0
    (9 ratings)
    8.2
    (395 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    6.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    6.5
    (12 ratings)
    Ease of integration
    7.0
    (36 ratings)
    9.0
    (9 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (9 ratings)
    User Testimonials
    MattermostWebex App
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
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    Cisco
    It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
    Incentivized
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    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
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    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
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    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
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    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
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    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
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    Usability
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
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    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
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    Reliability and Availability
    Mattermost
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Performance
    Mattermost
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
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    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
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    In-Person Training
    Mattermost
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Mattermost
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
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    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
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    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
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    Cisco
    Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
    Incentivized
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    Scalability
    Mattermost
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.