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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Statuspage

    Score7 out of 10
    N/AAtlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.

    $29

    per month

    Pricing
    MattermostStatuspage
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Hobby
    $29
    per month
    Startup
    $99
    per month
    Business
    $399
    per month
    Enterprise
    1,499
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    MattermostStatuspage
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostStatuspage
    Considered Both Products
    Mattermost
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    MattermostStatuspage
    Project Management
    Comparison of Project Management features of Mattermost and Statuspage
    Feature
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Statuspage
    9.2
    3 Ratings
    18% above category average
    Task Management7.034 Ratings9.01 Ratings
    Gantt Charts8.410 Ratings00 Ratings
    Scheduling8.410 Ratings10.02 Ratings
    Workflow Automation7.427 Ratings8.02 Ratings
    Mobile Access9.143 Ratings10.02 Ratings
    Search8.825 Ratings9.02 Ratings
    Visual planning tools9.012 Ratings9.02 Ratings
    Communication
    Comparison of Communication features of Mattermost and Statuspage
    Feature
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Statuspage
    8.0
    3 Ratings
    1% above category average
    Chat9.249 Ratings10.01 Ratings
    Notifications8.449 Ratings10.03 Ratings
    Discussions8.847 Ratings2.01 Ratings
    Surveys8.830 Ratings00 Ratings
    Internal knowledgebase6.033 Ratings9.01 Ratings
    Integrates with GoToMeeting8.99 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.713 Ratings9.01 Ratings
    Integrates with Outlook8.39 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Statuspage
    Feature
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Statuspage
    10.0
    2 Ratings
    25% above category average
    Versioning9.012 Ratings00 Ratings
    Video files9.323 Ratings00 Ratings
    Audio files9.323 Ratings00 Ratings
    Document collaboration7.919 Ratings00 Ratings
    Access control9.923 Ratings10.02 Ratings
    Advanced security features9.020 Ratings10.01 Ratings
    Integrates with Google Drive8.613 Ratings00 Ratings
    Device sync10.017 Ratings00 Ratings
    Best Alternatives
    MattermostStatuspage
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostStatuspage
    Likelihood to Recommend
    7.8
    (51 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    6.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (9 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostStatuspage
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Atlassian
    StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Atlassian
    • Interface is very intuitive and easy to use with very little training.
    • Ability to customize messaging for events and notify before, during and after maintenance.
    • Integrations with app like Twitter and Slack.
    • Ability to automate all our maintenance notifications.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Atlassian
    • I wish I had more ways to customize the layout.
    • I wish I could show custom date ranges when looking at historical up-time.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Usability
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Atlassian
    Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
    Incentivized
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Atlassian
    No answers on this topic
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Atlassian
    I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Atlassian
    • Helps organize communication to our clients during an incident.
    • Demonstrates our level of transparency to prospects.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.