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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Spike

    Score4 out of 10
    N/ASpike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

    $4

    per month billed annually per member

    Pricing
    MattermostSpike
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Starter
    $0
    Teamspace - Team
    $4
    per month billed annually per member
    Teamspace - Team
    $5
    per month per member
    Email App - Pro
    $5
    per month billed annually per member
    Teamspace - Business
    $8
    per month billed annually per member
    Email App - Pro
    $8
    per month per member
    Teamspace - Business
    $10
    per month per member
    Email App - Ultimate
    $10
    per month billed annually per member
    Email App - Ultimate
    $16
    per month per member
    Offerings
    Pricing Offerings
    MattermostSpike
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostSpike
    Considered Both Products
    Mattermost
    No answer on this topic
    Spike
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    MattermostSpike
    Project Management
    Comparison of Project Management features of Mattermost and Spike
    Feature
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Spike
    8.9
    3 Ratings
    15% above category average
    Task Management7.034 Ratings9.03 Ratings
    Gantt Charts8.410 Ratings9.03 Ratings
    Scheduling8.410 Ratings9.03 Ratings
    Workflow Automation7.427 Ratings9.52 Ratings
    Mobile Access9.143 Ratings7.63 Ratings
    Search8.825 Ratings8.63 Ratings
    Visual planning tools9.012 Ratings9.52 Ratings
    Communication
    Comparison of Communication features of Mattermost and Spike
    Feature
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Spike
    8.5
    3 Ratings
    7% above category average
    Chat9.249 Ratings10.03 Ratings
    Notifications8.449 Ratings10.03 Ratings
    Discussions8.847 Ratings8.03 Ratings
    Surveys8.830 Ratings7.52 Ratings
    Internal knowledgebase6.033 Ratings8.52 Ratings
    Integrates with GoToMeeting8.99 Ratings6.52 Ratings
    Integrates with Gmail and Google Hangouts8.713 Ratings8.52 Ratings
    Integrates with Outlook8.39 Ratings8.73 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Spike
    Feature
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Spike
    8.5
    3 Ratings
    8% above category average
    Versioning9.012 Ratings8.73 Ratings
    Video files9.323 Ratings8.33 Ratings
    Audio files9.323 Ratings9.03 Ratings
    Document collaboration7.919 Ratings8.73 Ratings
    Access control9.923 Ratings9.02 Ratings
    Advanced security features9.020 Ratings8.73 Ratings
    Integrates with Google Drive8.613 Ratings8.02 Ratings
    Device sync10.017 Ratings8.03 Ratings
    Best Alternatives
    MattermostSpike
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostSpike
    Likelihood to Recommend
    7.8
    (51 ratings)
    9.3
    (3 ratings)
    Likelihood to Renew
    6.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostSpike
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Spike
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Incentivized
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Spike
    • There is an uniform experience because it consolidates email accounts.
    • Spike's chat-like interface is its main selling feature.
    • Files may be easily shared by connecting to cloud services.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Spike
    • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
    • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
    • Email Signature in HTML is still not taught as the capability, which I'd love to see.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Usability
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Spike
    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Spike
    • However, the app is too tiny to accurately quantify its return on investment (ROI).
    • Multiple times, I've gotten to zero emails in my inbox.
    • It was easy to communicate without exchanging long texts.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.