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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Sococo

    Score10 out of 10
    N/ASococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.

    $14.99

    per month per seat

    Pricing
    MattermostSococo
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Sococo
    $14.99 or $13.99 if paid annually
    per month per seat
    Sococo Unlimited
    $24.99
    per month per seat
    Offerings
    Pricing Offerings
    MattermostSococo
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
    More Pricing Information
    Community Pulse
    MattermostSococo
    Considered Both Products
    Mattermost
    No answer on this topic
    Social Communications Company
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    MattermostSococo
    Project Management
    Comparison of Project Management features of Mattermost and Sococo
    Feature
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Sococo
    4.7
    3 Ratings
    48% below category average
    Task Management7.034 Ratings5.01 Ratings
    Gantt Charts8.410 Ratings00 Ratings
    Scheduling8.410 Ratings5.01 Ratings
    Workflow Automation7.427 Ratings4.01 Ratings
    Mobile Access9.143 Ratings3.03 Ratings
    Search8.825 Ratings3.02 Ratings
    Visual planning tools9.012 Ratings8.01 Ratings
    Communication
    Comparison of Communication features of Mattermost and Sococo
    Feature
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Sococo
    5.3
    5 Ratings
    39% below category average
    Chat9.249 Ratings5.05 Ratings
    Notifications8.449 Ratings5.05 Ratings
    Discussions8.847 Ratings6.03 Ratings
    Surveys8.830 Ratings00 Ratings
    Internal knowledgebase6.033 Ratings5.02 Ratings
    Integrates with GoToMeeting8.99 Ratings5.01 Ratings
    Integrates with Gmail and Google Hangouts8.713 Ratings7.01 Ratings
    Integrates with Outlook8.39 Ratings4.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Sococo
    Feature
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Sococo
    4.6
    2 Ratings
    52% below category average
    Versioning9.012 Ratings6.01 Ratings
    Video files9.323 Ratings3.01 Ratings
    Audio files9.323 Ratings3.01 Ratings
    Document collaboration7.919 Ratings3.01 Ratings
    Access control9.923 Ratings5.01 Ratings
    Advanced security features9.020 Ratings6.01 Ratings
    Integrates with Google Drive8.613 Ratings5.01 Ratings
    Device sync10.017 Ratings6.02 Ratings
    Best Alternatives
    MattermostSococo
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostSococo
    Likelihood to Recommend
    7.8
    (51 ratings)
    1.0
    (5 ratings)
    Likelihood to Renew
    6.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (6 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostSococo
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Social Communications Company
    We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Social Communications Company
    • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
    • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
    • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
    Incentivized
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Social Communications Company
    • It would be great if it supported other major browsers. Not everyone has Chrome installed.
    • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Usability
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
    Read full review
    Social Communications Company
    It was easy to use but still needs lots of improvement to collaborate with other tools
    Incentivized
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Social Communications Company
    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Incentivized
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Social Communications Company
    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Social Communications Company
    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.