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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mattermost

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Socialcast (discontinued)

    Score10 out of 10
    N/ASocialcast was an enterprise social networking and collaboration platform acquired by VMware in 2011. The platform allowed an organization's employees to share information and documents with co-workers in real time through a Facebook- or Twitter-like news feed. VMware announced its end of availability (EOA) effective May 2018.

    $250

    per month

    Pricing
    MattermostSocialcast (discontinued)
    Editions & Modules
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    MattermostSocialcast (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MattermostSocialcast (discontinued)
    Considered Both Products
    Mattermost
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    43 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    MattermostSocialcast (discontinued)
    Project Management
    Comparison of Project Management features of Mattermost and Socialcast (discontinued)
    Feature
    Mattermost
    8.3
    46 Ratings
    8% above category average
    Socialcast (discontinued)
    6.3
    4 Ratings
    20% below category average
    Task Management7.034 Ratings7.74 Ratings
    Gantt Charts8.410 Ratings7.01 Ratings
    Scheduling8.410 Ratings6.33 Ratings
    Workflow Automation7.427 Ratings8.02 Ratings
    Mobile Access9.143 Ratings3.83 Ratings
    Search8.825 Ratings8.04 Ratings
    Visual planning tools9.012 Ratings3.43 Ratings
    Communication
    Comparison of Communication features of Mattermost and Socialcast (discontinued)
    Feature
    Mattermost
    8.4
    49 Ratings
    6% above category average
    Socialcast (discontinued)
    7.5
    4 Ratings
    5% below category average
    Chat9.249 Ratings8.74 Ratings
    Notifications8.449 Ratings8.24 Ratings
    Discussions8.847 Ratings8.14 Ratings
    Surveys8.830 Ratings8.73 Ratings
    Internal knowledgebase6.033 Ratings6.14 Ratings
    Integrates with GoToMeeting8.99 Ratings5.01 Ratings
    Integrates with Gmail and Google Hangouts8.713 Ratings7.02 Ratings
    Integrates with Outlook8.39 Ratings7.92 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mattermost and Socialcast (discontinued)
    Feature
    Mattermost
    9.1
    29 Ratings
    15% above category average
    Socialcast (discontinued)
    5.7
    4 Ratings
    31% below category average
    Versioning9.012 Ratings2.12 Ratings
    Video files9.323 Ratings7.23 Ratings
    Audio files9.323 Ratings7.23 Ratings
    Document collaboration7.919 Ratings6.74 Ratings
    Access control9.923 Ratings7.23 Ratings
    Advanced security features9.020 Ratings5.83 Ratings
    Integrates with Google Drive8.613 Ratings5.02 Ratings
    Device sync10.017 Ratings4.02 Ratings
    Best Alternatives
    MattermostSocialcast (discontinued)
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MattermostSocialcast (discontinued)
    Likelihood to Recommend
    7.8
    (51 ratings)
    7.7
    (6 ratings)
    Likelihood to Renew
    6.4
    (7 ratings)
    9.1
    (2 ratings)
    Usability
    6.4
    (6 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (9 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (36 ratings)
    -
    (0 ratings)
    User Testimonials
    MattermostSocialcast (discontinued)
    Likelihood to Recommend
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Discontinued Products
    Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
    Read full review
    Pros
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Discontinued Products
    • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
    • The platform has such a high level of ease of use, it becomes somewhat addicting.
    • Social analytics are superb.
    • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
    • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
    • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
    • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
    Read full review
    Cons
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Discontinued Products
    • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
    • For companies with a lot of workers the price can increase significantly.
    • The mobile app usability and notifications are poor. Need to be improved.
    • If there were more administrative features available the product would be improved
    Incentivized
    Read full review
    Likelihood to Renew
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Discontinued Products
    Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
    Read full review
    Usability
    Mattermost
    It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
    Incentivized
    Read full review
    Discontinued Products
    The UX is its best feature
    Read full review
    Support Rating
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Discontinued Products
    Excellent support; of course not perfect. :-)
    Read full review
    Implementation Rating
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Discontinued Products
    Not applicable, as it is a SaaS platform with minimal implementation
    Read full review
    Alternatives Considered
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Discontinued Products
    Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

    Using it as an email notification curator works nice for us.
    Incentivized
    Read full review
    Return on Investment
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    Discontinued Products
    • Definitely more organized project management and team collaboration.
    • Efficiency in carrying out tasks.
    • Creates a spirit of collaboration and friendliness among colleagues.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.