Mashery (now part of Boomi) vs. Workato

TIBCO Cloud Mashery allows you to quickly enable API access control and management together with quick and easy setup of the developer portal. It focuses on core API management with limited integration features (filters, adapters, orchestration) - so TIBCO Cloud Mashery is mostly suited in a setup which already addresses integration features with other products.

Incentivized

Well Suited

• Business Process Work Flows, File Management, Small/Medium # of Records Queried (<~1000)
• Closing a sales deal in system one kicks off work flows in system two for implementation
• Notification of key events in system one via text, outlook event, etc
• While I note management of two-way integrations needs improvement, it is a strength of Workato and easier to set up here than in any other tool.
• Support for connectors business processes require (Docusign, Dropbox, Outlook, Quick Base, Salesforce, etc)

Needs Improvement -

• Management of two-way integrations. It's often a bit of a struggle to create the appropriate fields in both systems to ensure redundant jobs are not run nor infinite loops created. That said, Workato does provide some documentation to counter this.
• Working with Large Data Sets (1000+)

Incentivized

• Throttling of requests helps prevent DOS attacks. Attackers try to wreak havoc wherever they can. Mashery helps you control your environments to throttle every endpoint independently.
• The interface for setting endpoints is very intuitive and makes real-time adjustment easy to do.
• TIBCO Cloud Mashery support is superb. I do not have to go to their website to know of any issues. They are proactive in communicating with their customers

Incentivized

• Workato is very easy to pick up and use. You'll be creating complex recipes within days. The UI, workflow, formulas, and other features are very intuitive.
• Workato is very powerful. The native connectors it has to hundreds of software already, allows users to make substantial automation and integrations, but the HTTP connector makes it seem like it has no boundaries. If you are using software that isn't a native Workato connector but it has an API, you can use their HTTP connector to make calls to and from.
• Workato is always making improvements to its platform. This includes adding more connectors, more features, updating current connectors to be more powerful, or expanding on other tools it offers.

• Mashery should allow orchestration and transformation out of the box rather than it being a service or having to buy additional services.
• The dashboard is easy to use but I think it needs a face lift and it needs to start using TIBCO Spotfire to make it more of a analytical engine.

Incentivized

• Customization has a bit of a learning curve associated with it. Be prepared to expand your programming knowledge for any deep customization, however having the option to customize is critical
• Online training material is out there, but can be a bit cumbersome to read through and retain. More straight-forward online training material would help 10 fold

Ease of use.

Incentivized

We need to develop Enterprise Application Integrations and Workato was not designed for this

i find some of the package adding and key are complex . UI experience is bad . Every step need front and backward navigation too much. It would be better if endpoint itself contain package and key addiction option

Incentivized

Due to prebuilt recipes, Workato is easy to learn and use for non-technical users if their use case fits the existing recipes. It is not easy for non-technical users to create, modify, debug or maintain complex integrations that are outside the prebuilt recipes.

Support has been good overall.

Incentivized

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Incentivized

Initially it was difficult to understand . after few day , it was easy

Incentivized

We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

Our selection process happened in 2016. TIBCO Mashery's easy hybrid deployment model was the reason why we decided on Mashery over Apigee. Akamai API Gateway is now a new tool on the market evolving really fast but was not available yet when we went through the selection process. Tyk is open source and evolving very fast, but 2 years back, it was not mature enough. That might have changed now.

Incentivized

We found Workato to be easier to use, more powerful and more robust than other solutions we tested at the time. It simply does the trick and allowed us to implement all that we needed in all the precise details we needed. It gave us all the power, flexibility and autonomy we needed without bogging us down with unjustified complexity. Workato came through for us and that's why we keep using it after three intense years.

• Mashery enabled us to go to market quicker because we didn't have to write systems for authentication and security for ourselves.
• Mashery helps our MTTR when we have issues because we can use their transaction logs to identify and troubleshoot issues.

Incentivized

• Workato is an unusual type of software in that it’s very much middle-wear, which means it’s extra important for stake holders in your company (especially those who won’t be interacting with Workato on a daily basis) to see the ROI that Workato can provide. Typically ROI is in developer time, as well as replacements for other SaaS tools. For our team, we move 2X as fast and need 1/2 the developers, so the ROI is just incredible.