Screenshot, Annotate & Share Markup Hero is an annotation and screenshot tool designed to allow users to capture ideas, communicate clearly, and save time. Features Include: Screenshots Desktop app for Mac, Windows & Linux Works on any device including mobile Chrome extension Annotate screenshots, PDF's, images and URL's Always editable - annotations do not flatten permanently Arrow, text, rectangle, oval,…
$5
all features, unlimited markups, unlimited storage, unlimited bandwidth
UserTesting
Score 8.0 out of 10
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UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. With a network of real people ready to share their perspectives, UserTesting enables organizations to make customer-first decisions at scale.
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Pricing
Markup Hero
UserTesting
Editions & Modules
Superhero
$5/month
all features, unlimited markups, unlimited storage, unlimited bandwidth
Markup Hero is great for sharing quick notes and adding callouts to images of PDFs. I use Markup Hero to share and store all my screenshots too. Markup Hero is not suited for in depth design feedback and iterations like Invision or full graphic design edits like Canva (although it's getting close!)
When working with general market customers. For example, a person between the ages of 30 and 60 who has a checking account and a mortgage with their primary bank, as long as they don't get too specific about a particular bank.
I'm actually trying to get a license for my current job at my current company (recently moved to a new company). I gave it this rating because I am about to go to our executive to ask that we purchase it! I know that there will be value because we are forecasting a high volume of research next year
It can be difficult to organize our tests and go back and find information. I think the AI tools are helping and will help with this, but for now it is time consuming to sort through all of the tests and information and then synthesize it and share it with others. It just takes a lot of time.
I've used the "power hour," as I think it's called. This really helped me gain a greater understanding of my specific needs and wants from the platform. This excellent service points to the excellent relationship UserTesting provides its clients. I would recommend this service to any of my colleagues.
From a technical perspective, the implementation was extremely smooth. Most of the change management / implementation hurdles were clearing use of the tool through our various security, legal, and information privacy teams. Once these concerns were addressed (UserTesting.com was very helpful in providing all the needed documentation), the implementation process was very simple and we were able to get going right away.
Snagit is more powerful in some respects, but it's just overwhelming. I have Snagit too, but I only need the extra features like (unlimited colors, 50 different arrow shapes, etc.) like 1% of the time. I'd rather have simplicity and speed. Droplr was a good tool, but they haven't updated it in years it seems CloudApp is nice because it's a bit faster to take screenshots, but for me I like the web based annotating because I'm jumping between computers and devices a lot and want my markups everwhere.
UserTesting is probably the most polished with the largest tester pool, fastest turnaround, and great tools for both moderated and unmoderated tests. Userlytics is a solid alternative, especially for the budget-conscious. It supports usability testing on lots of devices, and you can do both moderated and unmoderated sessions. The UI isn’t as seamless as UserTesting’s, but it gets the job done and it's pretty flexible in terms of study setup and participant targeting. Trymata is the most basic, but it’s relatively straightforward and affordable. You still get session recordings and written responses, but lacks dashboard polish or advanced features. It’s great for smaller teams or one-off tests.
We can build tests and gather the insights from those tests to validate our products at a breakneck pace.
By quickly validating our assumptions, we can adjust or refine our designs to ensure the final results are more user-focused.
Recently, by testing and comparing two different flows for a form, we were able to create the right solution that gave us better leads compared to the former form. This results in better leads, better data about the user, and better support at the end for this user.
