Manhattan Active® Customer Engagement vs. FieldEdge by Xplor
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
FieldEdge by Xplor | Score4.5 out of 10 | N/A | FieldEdge is a field management service software from Xplor, for contractors that connects every part of a business on one system. It is accessible from anywhere and updated in real-time. | N/A |
| Manhattan Active® Customer Engagement | FieldEdge by Xplor | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active® Customer Engagement | FieldEdge by Xplor | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Kickserv Score9.3 out of 10 |
| Medium-sized Companies | Braze Score8.9 out of 10 | No answers on this topic |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active® Customer Engagement | FieldEdge by Xplor | |
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| Likelihood to Recommend | 8.0 | - |
| Manhattan Active® Customer Engagement | FieldEdge by Xplor | |
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| Likelihood to Recommend |
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| Alternatives Considered |
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| Return on Investment |
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