Manhattan Active® Customer Engagement vs. Smarter Contact
Manhattan Active® Customer Engagement vs. Smarter Contact
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
Smarter Contact | Small Businesses (1-50 employees) | Smarter Contact is an SMS marketing tool and omnichannel messenger platform that helps reach, connect, and convert more leads. It is designed to help users build personal connections with customers even while they scale communication efforts and channels with a CRM, bulk texting, pre-scheduling, message templates, and advanced data. The skip tracing tool provides a way to look up the phone number of any person . | $597 quarterly per user |
| Manhattan Active® Customer Engagement | Smarter Contact | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active® Customer Engagement | Smarter Contact | |
|---|---|---|
| Likelihood to Recommend | 8.0 (0 ratings) | - (0 ratings) |
| Manhattan Active® Customer Engagement | Smarter Contact | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
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| Cons |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Smarter Contact Screenshots |

