ManageEngine Site24x7 vs. Nagios XI

I have tried other tools (PRTG etc) in the past, and switched from US monitor to [Site24x7 All-in-One Monitoring], for all the built-in features and ability to implement by using with or without the agents deployed (ip discovery LAN). This is one tool that encompasses the entire organization and allows that single pane of glass feel (NOC screen view) for an accurate virtual snapshot of your entire organization, either cloud and/or LAN.

Incentivized

Nagios XI is suitable for inexpensive and very detailed monitoring of the physical hosts and VMs. Both Windows and Linux. This would require configuring 2-3 ways of monitoring for the same set of hosts and some time spent to fine tune the configurations. It may also be used for SQL and Apache front-ends such as Tomcat, Glassfish, etc.

Incentivized

• Alerts: Site24x7 can be configured to send alerts in all sorts of ways, from email, to text messages, to even direct automated phone calls.
• Internal monitoring: An agent installed on one or more machines can monitor internal connectivity to other network devices. This means if connectivity to a server goes down, we often know about it before users alert us.
• External monitoring: Site24x7 also watched our websites and sends alerts if they're unreachable. It uses multiple locations to do so, which means if there's a partial network outage in some part of the country, we know who is affected.

Incentivized

• Network monitoring.
• Database monitoring.
• Windows Server monitoring.
• Cluster Service monitoring.

Incentivized

• I wish the advanced monitors were not so expensive.
• It is a cloud solution, so it is necessary to open up outbound ports in all security zones.
• If you lose outbound internet service, all your internal servers will throw alarms and life gets extremely noisy.

Incentivized

• Robust, but visually old interface. Requires a lot of work to become presentable.
• Small selection of dashlets to construct new views.
• No MS Azure monitoring ability, nothing for “as service,” very limited Amazon cloud monitoring abilities.
• Questionable price politics (could make it a lot less for developing markets to actually increase use of the product and R&D budgets).
• No report designers nor the ability to create new reports. No changes in this area for years.
• Overall lack of new developments, making this product more and more outdated.

Incentivized

This tool has been has been of great use and learning , offering exceptional ease of use, scalability, and detailed reporting. It has a lot of customization options and proactive monitoring which have significantly improved our infrastructure management.It's UI & functions are good. Also has built in templates for various end points.It also provides graphical reports. With a Dashboard you can monitor easily

Incentivized

We
are using Nagios XI in our organization primarily for monitoring all our
application servers and databases, this is helping us in addressing all the
infrastructure issues in advance by alerting us when it any server hits the
threshold as per the initial parameter setup also it has free tier which helps for small scale applications monitoring to save some expenses.

Incentivized

Never seen any such outages with Nagios XI till day it was available all the time working as expected

Incentivized

Performance wise it does its best job we monitor more than 500 Servers and we use this tool for Analysis also so never felt any lag

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

Nagios XI support has plans to offer the following features:

• Access to knowledgeable IT professionals – including support staff and developers.
• Access to customer-only tutorials, documentation, and content in the Nagios Library.
• Access to customer-only boards on our support forum for expedited assistance.
• Access to customer-only email support for fast, confidential assistance.
• Discounts on future license purchases.

Incentivized

I have been participated in the few implementations, and I would say its bit complex when its come to initial setup once its set post that its easy to manage

Incentivized

Site24x7 [All-in-One Monitoring] has some similarities to ThousandEyes. Especially in the troubleshooting aspect where both offer Web performance waterfall charts to analyze the issue better. Both have cloud-based servers globally that allow to determine performance on the Internet. Site24x7 has more features available so we selected it instead.

Incentivized

Cost efficiency is the main reason which we opted [for] Nagios as we were previously using IDERA tool with comprehensive database monitoring solutions, but the slow performance we are getting while monitoring the instance of the database.

Incentivized

We have installed Nagios XI for our monitoring system and with this we are managing around 600 servers in total and not seen any major issues with its scalability we can scale it as much as we require and also installed on various applications servers and working as expected

Incentivized

• Positivity wise, we're spending a third of what we were on our website monitoring, this has allowed us to focus funding elsewhere (namely SolarWinds).
• We have enhanced our core monitoring by now also being able to provide better coverage, whereas we were handicapped with our previous supplier due to the scaling costs of multi-step transactions.
• The general feeling from our IT staff is that the platform is not great, which obviously reduces confidence in the ability for the platform to provide accurate monitoring data for our websites.

Incentivized

• Reduction of at least 10% of false alarms.
• Increased network traffic by 5%.

Incentivized