ManageEngine Password Manager Pro is the Zoho Corporation's password management solution for small and medium sized businesses and enterprises alike.
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Self Service Reset Password Management
Score 9.3 out of 10
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The Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.
Password Manager does a good job of segregating passwords in to different categories which then can be aligned to different users or different job roles within the organization or department. I think the user interface looks a little dated, however, is perfectly functional for retrieving passwords. In adding the passwords initially, I found it a bit clunky, but of course, you don't need to do that too often.
It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.
The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.
ManageEngine Password Manager Pro has an amazing interface for all kind of users. It is easy to use over different ambient and for anybody. T he privileges use have much more control over his password databases and its action for its teams. The auditors have many reports on differents formats, type of reports, filters o action and more.
The contact is very easy. It is by mail. The resolution isn't easy because the support don't speak spanish and its english isn't good. In my opinion, ManageEngine Password Manager Pro should be have a Spanish Call Center for America.
Planning the implementation with the Team leader of end users. At the begining start with two server in High Availability. Organice the data base structure of resources and users access before that to deploy in production.
Both Google and Microsoft offer a lot of SSO options with their products, but ManageEngine Password Manager Pro has kept competitive by offering its own integrations, and has the added feature of being self-hosted, which allows greater control of the environment compared to a cloud solution. While normally I am a cloud-first believer, in this case the ability to directly tie into local apps as well as cloud apps, and to integrate into the GINA over the LAN and WAN, has proved its value to me.
There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.
