ManageEngine offers Firewall Analyzer, a firewall security and policy management option supporting change and compliance of network security devices.
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ServiceNow IT Operations Management
Score 9.0 out of 10
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Built on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
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Pricing
ManageEngine Firewall Analyzer
ServiceNow IT Operations Management
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
ManageEngine Firewall Analyzer
ServiceNow IT Operations Management
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
ManageEngine Firewall Analyzer
ServiceNow IT Operations Management
Features
ManageEngine Firewall Analyzer
ServiceNow IT Operations Management
Firewall Security Management
Comparison of Firewall Security Management features of Product A and Product B
We rely on the application to monitor the bandwidth to know user behavior. It makes the process of keeping your system and information safe super simple and streamlined. It supports multiple firewalls that include Check Point, Cisco, Cyberoam, Fortinet, Sense, Juniper, Huawei, Sophos, and WatchGuard. It helps us to gain insight into security threats and traffic.
[...] is changing the way our internal support staff (not only in the IT field) work and enhancing the experience for employees seeking IT assistance through ServiceNow IT Operation Management. We have moved the usual and personalized IT tools and functions from [...] service-desk to ServiceNow IT Operations Management. These advancements have sparked innovation in various aspects of our IT support management, such as enhancing accessibility, managing incidents, optimizing IT workflows and procedures, enforcing service level agreements (SLAs), incorporating AI/ML technology, utilizing virtual agents, streamlining automation, and sharing knowledge throughout the support team via data visualization, monitoring, and reporting. In brief, our collaboration with ServiceNow IT Operations Management is enhancing the effectiveness of our internal system and benefiting our shared clients.
The centralized dashboard allows us to keep track of production incidents as they come in, and allow us to view and sort them based on severity, making sure it's tracked
The read/edit access and role granting process is straightforward, meaning that only the right people can change /update the statuses of incidents without unintended consequences
With AI driven classification, it's easy to track outage impacts
It is fast to download the test software and implement. It takes some sometime to understand the ways you have to on board your firewalls into it. It is nice to buy and just activate the product that you have already installed. Maybe some wizards could be improved in order to accelerate these tasks.
ServiceNow's IT Operations Management (ITOM) includes features such as discovery, service mapping, event management, automation, and a user interface designed to be navigable. Users can bookmark important areas for quick access. Provides very good visibility of assets. The UI is little difficult but once got used to is very good to use.
You’ll be able to discover new devices as well as manage via a single interface. For a network person that may be less experienced with tech setups, this is a handy feature to have. This can be a great option for protection, particularly if you already have other elements of the UniFi system installed.
BMC was our legacy system before deploying ServiceNow. It's time had passed for us as it couldn't really keep up with our move to cloud and the number of services we were using. The cost kept getting higher, especially with all of the customization we had to do. Over the years, just got unwieldy. We still use Splunk for raw data and log analysis, but we upgraded to ServiceNow event management and the Loom system log analytics. We had Loom before ServiceNow bought them, but it's nice it's all on one platform for us. Splunk at times had so much info, we didn't know where to start, but ServiceNow gives us a great starting point.
Firewall Analyzer has definitely freed up a lot of IT's time, by congregating logs and displaying them in a more useful, visual way.
The cost for licenses and proactive alerting, compared to the man-hours spent reactively through data, paid for itself in a few months.
There was no negative impact to users, and only some to IT staff who had to train on the software, which mostly consisted of videos and playing around with the software.
