ManageEngine Applications Manager vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Applications Manager
Score 9.6 out of 10
N/A
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
$395
per year per user
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
ManageEngine Applications ManagerZabbix
Editions & Modules
Professional Edition
$395
per year per user
Enterprise Edition
$9,595
per year per user
No answers on this topic
Offerings
Pricing Offerings
ManageEngine Applications ManagerZabbix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine Applications ManagerZabbix
Features
ManageEngine Applications ManagerZabbix
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ManageEngine Applications Manager
9.2
Ratings
19% above category average
Zabbix
-
Ratings
Application monitoring9.20 Ratings00 Ratings
Database monitoring9.10 Ratings00 Ratings
Threshold alerts8.90 Ratings00 Ratings
Predictive capabilities9.20 Ratings00 Ratings
Application performance management console9.30 Ratings00 Ratings
Collaboration tools9.90 Ratings00 Ratings
Out-of-the box templates to monitor applications9.00 Ratings00 Ratings
Application dependency mapping and thresholding9.10 Ratings00 Ratings
Virtualization monitoring8.90 Ratings00 Ratings
Server availability and performance monitoring9.20 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.90 Ratings00 Ratings
IT Asset Discovery9.90 Ratings00 Ratings
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ManageEngine Applications ManagerZabbix
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ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
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Score 9.8 out of 10
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User Ratings
ManageEngine Applications ManagerZabbix
Likelihood to Recommend
9.3
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.0
(0 ratings)
Usability
9.1
(0 ratings)
8.6
(0 ratings)
Support Rating
9.1
(0 ratings)
5.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
ManageEngine Applications ManagerZabbix
Likelihood to Recommend
Managed Engine Applications Manager excels in monitoring virtual machine databases and general system health. However, it isn't designed for monitoring items like UPS (Uninterruptible Power Supply) systems. Its strengths lie in optimizing IT infrastructure, while UPS monitoring would be better suited to managed engine opsmanager.
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Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.
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Pros
  • Intuitive ease of the administration interface
  • Improvements and security fixes that are quickly integrated with frequent updates
  • Visibility into the status of our services and the end user experience (End to End)
  • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
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  • Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
  • Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
  • Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software
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Cons
  • Plugin Quirks where it times out
  • Navigation through some of the screen seems a bit confusing
  • Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
  • Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!
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  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
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Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.
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Support Rating
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
No answers on this topic
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
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The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.
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Return on Investment
  • By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
  • It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
  • ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
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  • Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.
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ScreenShots

ManageEngine Applications Manager Screenshots

Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring