ManageEngine Applications Manager vs. SolarWinds Pingdom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Applications Manager
Score 9.6 out of 10
N/A
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
$395
per year per user
SolarWinds Pingdom
Score 9.7 out of 10
N/A
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
$10
per month
Pricing
ManageEngine Applications ManagerSolarWinds Pingdom
Editions & Modules
Professional Edition
$395
per year per user
Enterprise Edition
$9,595
per year per user
Synthetic Monitoring
$10
per month
Real User Monitoring
$10
per month
Enterprise
Custom Pricing
Offerings
Pricing Offerings
ManageEngine Applications ManagerSolarWinds Pingdom
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine Applications ManagerSolarWinds Pingdom
Features
ManageEngine Applications ManagerSolarWinds Pingdom
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ManageEngine Applications Manager
9.2
Ratings
19% above category average
SolarWinds Pingdom
-
Ratings
Application monitoring9.20 Ratings00 Ratings
Database monitoring9.10 Ratings00 Ratings
Threshold alerts8.90 Ratings00 Ratings
Predictive capabilities9.20 Ratings00 Ratings
Application performance management console9.30 Ratings00 Ratings
Collaboration tools9.90 Ratings00 Ratings
Out-of-the box templates to monitor applications9.00 Ratings00 Ratings
Application dependency mapping and thresholding9.10 Ratings00 Ratings
Virtualization monitoring8.90 Ratings00 Ratings
Server availability and performance monitoring9.20 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.90 Ratings00 Ratings
IT Asset Discovery9.90 Ratings00 Ratings
Best Alternatives
ManageEngine Applications ManagerSolarWinds Pingdom
Small Businesses
GitLab
GitLab
Score 8.7 out of 10

No answers on this topic

Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.8 out of 10
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine Applications ManagerSolarWinds Pingdom
Likelihood to Recommend
9.3
(0 ratings)
4.5
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
10.0
(0 ratings)
Usability
9.1
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
6.0
(0 ratings)
Support Rating
9.1
(0 ratings)
4.1
(0 ratings)
User Testimonials
ManageEngine Applications ManagerSolarWinds Pingdom
Likelihood to Recommend
Managed Engine Applications Manager excels in monitoring virtual machine databases and general system health. However, it isn't designed for monitoring items like UPS (Uninterruptible Power Supply) systems. Its strengths lie in optimizing IT infrastructure, while UPS monitoring would be better suited to managed engine opsmanager.
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Pingdom is well suited to monitor any of your public facing IPs, so you receive an alert by text message or email when the IP you are monitoring does not respond for a given length of time, from an impressive 10ms to 30s. This allows you to be pretty granular with the alerting. It's less appropriate for monitoring IPs on your LAN, unless you NAT these through your firewall.
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Pros
  • Intuitive ease of the administration interface
  • Improvements and security fixes that are quickly integrated with frequent updates
  • Visibility into the status of our services and the end user experience (End to End)
  • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
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  • Alerting, particularly the integration with PagerDuty.
  • Reporting: the ability to go back and view the history of each status check (including details about every failure) as well as graphs and reports over a longer time period.
  • Weekly uptime report emails are very convenient.
  • Programmatic configuration is possible with a third-party Terraform plugin.
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Cons
  • Plugin Quirks where it times out
  • Navigation through some of the screen seems a bit confusing
  • Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
  • Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!
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  • sometimes sends false alerts
  • there should be some threshold value for when an application is not reachable, it should alert after 30 seconds and keep sending hello packets for those 30 seconds and if still there is no response, then it should send the alert.
  • too many unwanted metrics.
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Likelihood to Renew
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
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Usability
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
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Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
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Performance
No answers on this topic
Interface is unnecessarily complicated and frequently responds slowly.
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Support Rating
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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Customer service from Solarwinds has always been stellar. We've never gone unnoticed, even though we're currently within their tail segment. They're a great partner to us and indeed an important one. When we've had to submit a ticket, we've always received a response within 24 hours. I'd highly recommend SolarWinds to any organization with a server network
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Alternatives Considered
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
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We have only used Pingdom for these needs, so I can't speak directly to competitors. That being said, for the reasons we used Pingdom it was fantastic value and the fact we never bothered to look for a competitor speaks volumes about our satisfaction with the product.
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Return on Investment
  • By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
  • It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
  • ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
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  • Our client has continued to use our services
  • It has helped our organisation keep up to date about any site traffic fluctuations and help us make educated decisions on appropriate server resources for the site
  • The service is relatively inexpensive making it easy to cost into our maintenance charges
Read full review
ScreenShots

ManageEngine Applications Manager Screenshots

Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring

SolarWinds Pingdom Screenshots

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