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ManageEngine AlarmsOne vs. Splunk On-Call

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine AlarmsOne

    Score8 out of 10
    N/AManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.N/A

    Splunk On-Call

    Score5.8 out of 10
    N/AFormerly known as VictorOps, Splunk On-Call is an incident response system for developers, devops and operations teams that helps reduce outage time.N/A
    Pricing
    ManageEngine AlarmsOneSplunk On-Call
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine AlarmsOneSplunk On-Call
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManageEngine AlarmsOneSplunk On-Call
    Considered Both Products
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    User Ratings
    ManageEngine AlarmsOneSplunk On-Call
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.9
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ManageEngine AlarmsOneSplunk On-Call
    Likelihood to Recommend
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    It is best suited for Server Environments and Enterprises which have their IT infrastructure spread over a wide and different geographical location because since it is cloud based, monotoring can be be done from a single interface, it even comes with a mobile app so you dont allways have to be in fron of your laptop or Dasboard Screen to be able to do helth check or to have visibilty on occurences in the environment.
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    Cisco
    I recommend Splunk on-call is more suited where there are high incident queues; multiple teams need to be involved in handling a P1 severity issue. Multiple levels of escalation are needed environment where automated action is required. I recommend the solution for large-scale & medium-scale business units. For small-scale business units, I see the functional value is less.
    Incentivized
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    Pros
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • It monitors your networks, server and application infrastructure availability and health.
    • It also intergrates with third party tools by raising tickets and incidents for the service desk.
    • The fact that it is cloud based allows monitoring from one interface accross large Enterprises which have their infrastructure spread ccross te globe.
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    Cisco
    • Easily assign work/tickets between multiple users
    • Supports a wide variety of software integrations
    • Easy to manage scheduling tool
    • As part of the Splunk toolset, provides detailed levels of data analysis at our engineers fingertips
    Incentivized
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    Cons
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • It seems it was mainly designed for server environments, if applied to serverless environments the pricis will not be justified.
    • It picks up on alerts and event logs but does not pick up on critical services especially pn Microsoft servers which may have stopped.
    • Installation and configuration was a challenge and we finally got close to the desired results through trial and error.
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    Cisco
    • The user interface can be furthe improved
    • Licensing needs to be simplified and packaged as a bundle with other Splunk product like Enterprise Security
    • Customer outreach can be further enhanced
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Usability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    The user interface is extremelely user friendly despite the challenges we experienced during the setup stages, The real time monitoring is also worth complimenting, its like having a birds-eye view of your whole infrustructure and trust me our infrastructure is massive, spreading accross 3 continents. Aided with the mobile app, you can monitor your environment from almost anywhere at anytime. It allows for some degree of customisation so you can tune it to meet your specific needs.
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    Cisco
    Not a lot of love given to VO since the acquisition by Splunk from my POV
    Incentivized
    Read full review
    Support Rating
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    VictorOps support has proven excellent for us. Because it is such a widely used tool, there is a lot of documentation on usage, and a large community of users to lean on. Also, many engineers have had experience working with VictorOps already, and the tool is so easy to setup / manage that much support isn't really necessary.
    Incentivized
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    Implementation Rating
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Cisco
    It was a good solution with a good comprimise prize/features for our use cases
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Ecosystem of ManageEngine which makes the tool choose in top of the list
    Incentivized
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    Cisco
    Splunk On-Call integrates better with our Splunk Cybersecurity and Reporting products due to the same family tree of the same eco system. We were previously using built-in on-call from individual applications and while adequate, they were difficult to manage and support SLA varied greatly across different applications. In addition we also used xMatters which did not integrate well with SAP products nor Citrix products so we were still using more than a single on-call product which was solved by implementing Splunk On-Call
    Incentivized
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    Return on Investment
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • Its ability to intergrate with ticket logging systems certainly cuts the need for human resources to manually do health checks and lod tickets with service desk against the alerts raised.
    • Once set up, the dashboards are easy to understand even for non technical staff so there isnt need for too much to be invested in training.
    • It allows for customisation to suit our organisations specific business objectives.
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    Cisco
    • It runs our on call rotation so it makes it easy for us.
    • It integrates with Slack so it makes it easy for us to manage through Slack.
    Incentivized
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