ManageEngine ADManager Plus vs. ServiceControl

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine ADManager Plus
Score 9.2 out of 10
N/A
ManageEngine ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting.
$595
per year 1 Domain & 2 help desk Technicians
ServiceControl
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
ServiceControl is an identity management solution that is designed to provide a simpler way to create, manage, and audit accounts across multiple systems. This software is targeted at solution architects, IDM and IAM project managers, line-of-business application owners, and busy IT administrators who need to find a simpler way to delegate identity management and account creation tasks to front-line staff - without having to train them on multiple account management tools that are complex and…N/A
Pricing
ManageEngine ADManager PlusServiceControl
Editions & Modules
Standard
$595
per year 1 Domain & 2 help desk Technicians
Professional
$795
per year 1 Domain
Standard
$1,195
per year 1 Domain & 5 help desk Technicians
Professional
$1,795
per year 1 Domain & 2 help desk Technicians
Standard
$2,145
per year 1 Domain & 10 help desk Technicians
Standard
$3,345
per year 1 Domain & 20 help desk Technicians
Professional
$3,345
per year 1 Domain & 5 help desk Technicians
Professional
$5,395
per year 1 Domain & 10 help desk Technicians
Standard
$5995
per year 1 Domain & 50 help desk Technicians
Standard
$7795
per year 1 Domain & 100 help desk Technicians
Professional
$7,795
per year 1 Domain & 20 help desk Technicians
Standard
$10,795
per year 1 Domain & 200 help desk Technicians
Professional
$10,795
per year 1 Domain & 50 help desk Technicians
Standard
$11,995
per year 1 Domain & 500 help desk Technicians
Professional
$11,995
per year 1 Domain & 100 help desk Technicians
Professional
$15,595
per year 1 Domain & 200 help desk Technicians
Professional
$17,995
per year 1 Domain & 500 help desk Technicians
Standard
Free
per year 1 Domain
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Offerings
Pricing Offerings
ManageEngine ADManager PlusServiceControl
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsEach additional domain: Standard = $345. Professional = $595. These prices are for an annual license. ADManager Plus license is xml-based and supplied to you through e-mail. Each ADManager Plus license includes an administrator account by default.•Corporate $10/user •Government $6/user •University $2/user •k-12 $1user
More Pricing Information
Community Pulse
ManageEngine ADManager PlusServiceControl
Features
ManageEngine ADManager PlusServiceControl
Identity Management
Comparison of Identity Management features of Product A and Product B
ManageEngine ADManager Plus
8.7
Ratings
7% above category average
ServiceControl
-
Ratings
ID-Management Access Control9.00 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.00 Ratings00 Ratings
Multi-Factor Authentication9.00 Ratings00 Ratings
Password Management8.50 Ratings00 Ratings
Account Provisioning and De-provisioning8.70 Ratings00 Ratings
ID Management Workflow Automation9.00 Ratings00 Ratings
ID Risk Management9.00 Ratings00 Ratings
User Ratings
ManageEngine ADManager PlusServiceControl
Likelihood to Recommend
9.5
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ManageEngine ADManager PlusServiceControl
Likelihood to Recommend
Any environment that runs on AD needs ADManager Plus. They have already built-in 95% of the queries and reports you will need. It provides a great window into your AD environment. The interface is very intuitive and for any reports or queries that aren't already packaged the product makes them easy to build
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Pros
  • Bulk user creating/de-provisioning user, all bulk operations
  • Reporting on many items, group membership, password expiration, etc.
  • Works well with active directory and Google integration.
  • Easy to use interface.
  • Mobile app.
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Cons
  • Reports can be hard to get what you need...sometimes they include fields that you don't need.
  • The automation feature broke after an update and our complex automations stopped working.
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Likelihood to Renew
We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.
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Usability
The slick interface coupled with the prepackaged reports and queries, and the ability to sort and export that data makes the product great
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Performance
Yes, it loads very quickly and moving between pages is very fast
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Support Rating
Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.
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Alternatives Considered
We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.
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Scalability
We are currently deploying on 1 department
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Return on Investment
  • It has a positive impact in our business in terms of resource and time management.
  • It is reducing our time to resolve a user, password, group and mailbox related queries.
  • It is reducing our time in bulk modification.
  • It is helping us in the Auditing as it can generate multiple types of reports in just a few clicks.
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ScreenShots

ServiceControl Screenshots

Screenshot of Manage. Deliver simplified, role-based management of user accounts, security groups, email groups and other di rectory objects in AD, Office 365, Exchange, 
eDi rectory, GroupWise, Open LDAP, SAP, Oracle, and other systems-from a secure unified management application you can access from anywhere.Screenshot of Audit and reporting. ServiceControl improvessecurityand compliance by 
I imiti ng accounts with elevated privileges in your systems. Complete audit logs provide advanced reporting capabilities against all actions, even if someone just views an account. This will help you pass your next security audit with flying colors.