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ManageEngine ADManager Plus vs. Microsoft Entra External ID

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine ADManager Plus

    Score9.1 out of 10
    N/AManageEngine ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting.

    $595

    per year per license

    Microsoft Entra External ID

    Score10 out of 10
    N/AMicrosoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.

    $0

    per month per active users

    Pricing
    ManageEngine ADManager PlusMicrosoft Entra External ID
    Editions & Modules
    Standard
    $595
    per year 1 Domain & 2 help desk Technicians
    Professional
    $795
    per year 1 Domain
    Standard
    $1,195
    per year 1 Domain & 5 help desk Technicians
    Professional
    $1,795
    per year 1 Domain & 2 help desk Technicians
    Standard
    $2,145
    per year 1 Domain & 10 help desk Technicians
    Standard
    $3,345
    per year 1 Domain & 20 help desk Technicians
    Professional
    $3,345
    per year 1 Domain & 5 help desk Technicians
    Professional
    $5,395
    per year 1 Domain & 10 help desk Technicians
    Standard
    $5995
    per year 1 Domain & 50 help desk Technicians
    Standard
    $7795
    per year 1 Domain & 100 help desk Technicians
    Professional
    $7,795
    per year 1 Domain & 20 help desk Technicians
    Standard
    $10,795
    per year 1 Domain & 200 help desk Technicians
    Professional
    $10,795
    per year 1 Domain & 50 help desk Technicians
    Standard
    $11,995
    per year 1 Domain & 500 help desk Technicians
    Professional
    $11,995
    per year 1 Domain & 100 help desk Technicians
    Professional
    $15,595
    per year 1 Domain & 200 help desk Technicians
    Professional
    $17,995
    per year 1 Domain & 500 help desk Technicians
    Standard
    Free
    per year 1 Domain
    Premium P1 (for More than 50,000 MAU)
    $0.00325
    per month per active users
    Premium P2 (for More than 50,000 MAU)
    $0.01625
    per month per active users
    Offerings
    Pricing Offerings
    ManageEngine ADManager PlusMicrosoft Entra External ID
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsEach additional domain: Standard = $345. Professional = $595. These prices are for an annual license. ADManager Plus license is xml-based and supplied to you through e-mail. Each ADManager Plus license includes an administrator account by default.A flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.
    More Pricing Information
    Community Pulse
    ManageEngine ADManager PlusMicrosoft Entra External ID
    Considered Both Products
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    ManageEngine ADManager PlusMicrosoft Entra External ID
    Identity Management
    Comparison of Identity Management features of ManageEngine ADManager Plus and Microsoft Entra External ID
    Feature
    ManageEngine ADManager Plus
    8.7
    8 Ratings
    7% above category average
    Microsoft Entra External ID
    -
    Ratings
    ID-Management Access Control9.05 Ratings00 Ratings
    ID Management Single-Sign On (SSO)8.01 Ratings00 Ratings
    Multi-Factor Authentication9.03 Ratings00 Ratings
    Password Management8.56 Ratings00 Ratings
    Account Provisioning and De-provisioning8.77 Ratings00 Ratings
    ID Management Workflow Automation9.05 Ratings00 Ratings
    ID Risk Management9.01 Ratings00 Ratings
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    ManageEngine ADManager PlusMicrosoft Entra External ID
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    Score8.4 out of 10
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    OneLogin by One Identity
    Score9.6 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
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    User Ratings
    ManageEngine ADManager PlusMicrosoft Entra External ID
    Likelihood to Recommend
    9.5
    (8 ratings)
    8.9
    (6 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine ADManager PlusMicrosoft Entra External ID
    Likelihood to Recommend
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Any environment that runs on AD needs ADManager Plus. They have already built-in 95% of the queries and reports you will need. It provides a great window into your AD environment. The interface is very intuitive and for any reports or queries that aren't already packaged the product makes them easy to build
    Incentivized
    Read full review
    Microsoft
    It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
    Read full review
    Pros
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • It is very good in the bulk user creation. With this tool, we can create a number of users in just a few minutes rather than following a long old process.
    • It is good for bulk user account modification. You can select a lot of users and make changes as per the requirements.
    • ManageEngine ADManager Plus is helping us a lot in the report generation of user accounts, passwords, groups, and other reports that are helping us a lot.
    • This tool also helps us with mailbox creation and shared mailbox creation
    Incentivized
    Read full review
    Microsoft
    • One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
    • Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
    • Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.
    Incentivized
    Read full review
    Cons
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • The standard version is useless for a larger company. Most have the Professional level to get the most out of the application but it is worth the cost.
    • Needs better integration with Office 365 and Microsoft Teams.
    Incentivized
    Read full review
    Microsoft
    • Troubleshooting diagnostic logs effectively requires VS Code
    • Group and role management requires additional effort
    • The programming model (XML) could use some developer experience love
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    The slick interface coupled with the prepackaged reports and queries, and the ability to sort and export that data makes the product great
    Incentivized
    Read full review
    Microsoft
    I find it easy to use. The usability is great. Every department uses it for different purposes. Everyone access information relevant to them. Since we've started to use this we have seen less security incidents.
    Incentivized
    Read full review
    Performance
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Yes, it loads very quickly and moving between pages is very fast
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    My company already owned ADManager when I started with them. If I remember correctly, it was chosen because it is a fairly cheap tool and because we also use Manage Engine's Service Desk Plus application. ADManager's main competitor (in my eyes) would be PowerShell, now that I have become more proficient with scripting it is rare that I use ADManager except to create users using one of the templates we created. The standardization you get with the templates is really great, it could also be done using an XML file and PowerShell, but why fix what isn't broken?
    Incentivized
    Read full review
    Microsoft
    I really enjoy how simple it is to connect this Active Directory with other Microsoft Products to collaborate with colleagues and clients.
    Incentivized
    Read full review
    Scalability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    We are currently deploying on 1 department
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    They are able to demo the product and clearly explain use case scenario's and how to do things
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • The software is licensed per tech, the pricing is pretty solid.
    • Helpdesk tickets feel dramatically when we started using templates to create users
    • Helps to keep the network secure by knowing which old user accounts to delete
    Incentivized
    Read full review
    Microsoft
    • Having monthly active users billing was cost-effective.
    • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
    Incentivized
    Read full review
    ScreenShots