ManageEngine ADManager Plus vs. Microsoft Entra External ID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine ADManager Plus
Score 9.1 out of 10
N/A
ManageEngine ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting.
$595
per year 1 Domain & 2 help desk Technicians
Microsoft Entra External ID
Score 9.9 out of 10
N/A
Microsoft Entra External ID (formerly Azure Active Directory B2C, or alternately, Azure Active Directory External Identities) provides business-to-customer identity as a service. Customers can use their preferred social, enterprise, or local account identities to get single sign-on access to applications and APIs.
$0
per month per active users
Pricing
ManageEngine ADManager PlusMicrosoft Entra External ID
Editions & Modules
Standard
$595
per year 1 Domain & 2 help desk Technicians
Professional
$795
per year 1 Domain
Standard
$1,195
per year 1 Domain & 5 help desk Technicians
Professional
$1,795
per year 1 Domain & 2 help desk Technicians
Standard
$2,145
per year 1 Domain & 10 help desk Technicians
Standard
$3,345
per year 1 Domain & 20 help desk Technicians
Professional
$3,345
per year 1 Domain & 5 help desk Technicians
Professional
$5,395
per year 1 Domain & 10 help desk Technicians
Standard
$5995
per year 1 Domain & 50 help desk Technicians
Standard
$7795
per year 1 Domain & 100 help desk Technicians
Professional
$7,795
per year 1 Domain & 20 help desk Technicians
Standard
$10,795
per year 1 Domain & 200 help desk Technicians
Professional
$10,795
per year 1 Domain & 50 help desk Technicians
Standard
$11,995
per year 1 Domain & 500 help desk Technicians
Professional
$11,995
per year 1 Domain & 100 help desk Technicians
Professional
$15,595
per year 1 Domain & 200 help desk Technicians
Professional
$17,995
per year 1 Domain & 500 help desk Technicians
Standard
Free
per year 1 Domain
Premium P1 (for More than 50,000 MAU)
$0.00325
per month per active users
Premium P2 (for More than 50,000 MAU)
$0.01625
per month per active users
Offerings
Pricing Offerings
ManageEngine ADManager PlusMicrosoft Entra External ID
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach additional domain: Standard = $345. Professional = $595. These prices are for an annual license. ADManager Plus license is xml-based and supplied to you through e-mail. Each ADManager Plus license includes an administrator account by default.A flat fee of $0.03 is billed for each SMS/Phone-based multi-factor authentication attempt.
More Pricing Information
Community Pulse
ManageEngine ADManager PlusMicrosoft Entra External ID
Features
ManageEngine ADManager PlusMicrosoft Entra External ID
Identity Management
Comparison of Identity Management features of Product A and Product B
ManageEngine ADManager Plus
8.7
Ratings
7% above category average
Microsoft Entra External ID
-
Ratings
ID-Management Access Control9.00 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.00 Ratings00 Ratings
Multi-Factor Authentication9.00 Ratings00 Ratings
Password Management8.50 Ratings00 Ratings
Account Provisioning and De-provisioning8.70 Ratings00 Ratings
ID Management Workflow Automation9.00 Ratings00 Ratings
ID Risk Management9.00 Ratings00 Ratings
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ManageEngine ADManager PlusMicrosoft Entra External ID
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User Ratings
ManageEngine ADManager PlusMicrosoft Entra External ID
Likelihood to Recommend
9.5
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ManageEngine ADManager PlusMicrosoft Entra External ID
Likelihood to Recommend
Any environment that runs on AD needs ADManager Plus. They have already built-in 95% of the queries and reports you will need. It provides a great window into your AD environment. The interface is very intuitive and for any reports or queries that aren't already packaged the product makes them easy to build
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It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.
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Pros
  • Bulk user creating/de-provisioning user, all bulk operations
  • Reporting on many items, group membership, password expiration, etc.
  • Works well with active directory and Google integration.
  • Easy to use interface.
  • Mobile app.
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  • One of the things that Microsoft Entra External ID does really well is creating user logins, accounts and profile. It is very easy to create them, manage them and delete them. It is fast and reliant.
  • Limit access or authorization feature. We can allow different levels of authorization and access. So that not all the employees would have access to all the data. Only some relaible employees would have access and power to change anything.
  • Mutli factor authentication feature is also a really good feature to secure data. Even overseas vendors need MFS to login which gives double protection to our data.
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Cons
  • Reports can be hard to get what you need...sometimes they include fields that you don't need.
  • The automation feature broke after an update and our complex automations stopped working.
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  • Troubleshooting diagnostic logs effectively requires VS Code
  • Group and role management requires additional effort
  • The programming model (XML) could use some developer experience love
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Likelihood to Renew
We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.
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No answers on this topic
Usability
The slick interface coupled with the prepackaged reports and queries, and the ability to sort and export that data makes the product great
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I find it easy to use. The usability is great. Every department uses it for different purposes. Everyone access information relevant to them. Since we've started to use this we have seen less security incidents.
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Performance
Yes, it loads very quickly and moving between pages is very fast
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No answers on this topic
Support Rating
Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.
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No answers on this topic
Alternatives Considered
We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.
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The best selling points for Azure Active Directory B2C that stand out from the competition are:
  • Pricing, both at small and very large scale (and in between), is hard to beat
  • The seamless integration with Azure should make Azure Active Directory B2C the first choice of CIAM platform for anyone building on Azure
  • Full compatibility with Azure AD's audit log format means Azure Active Directory B2C can be easily integrated into your SIEM tooling
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Scalability
We are currently deploying on 1 department
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No answers on this topic
Return on Investment
  • It has a positive impact in our business in terms of resource and time management.
  • It is reducing our time to resolve a user, password, group and mailbox related queries.
  • It is reducing our time in bulk modification.
  • It is helping us in the Auditing as it can generate multiple types of reports in just a few clicks.
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  • Having monthly active users billing was cost-effective.
  • Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.
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ScreenShots