ManageEngine OpManager vs. Zabbix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 6.8 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$245
for 10 devices
Zabbix
Score 8.7 out of 10
N/A
Zabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
Pricing
ManageEngine OpManagerZabbix
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerZabbix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerZabbix
Features
ManageEngine OpManagerZabbix
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.8
Ratings
7% above category average
Zabbix
-
Ratings
Automated network device discovery8.40 Ratings00 Ratings
Network monitoring9.20 Ratings00 Ratings
Baseline threshold calculation8.80 Ratings00 Ratings
Alerts9.50 Ratings00 Ratings
Network capacity planning8.80 Ratings00 Ratings
Packet capture analysis8.40 Ratings00 Ratings
Network mapping8.00 Ratings00 Ratings
Customizable reports8.60 Ratings00 Ratings
Wireless infrastructure monitoring8.60 Ratings00 Ratings
Hardware health monitoring9.20 Ratings00 Ratings
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ManageEngine OpManagerZabbix
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User Ratings
ManageEngine OpManagerZabbix
Likelihood to Recommend
7.4
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.0
(0 ratings)
Usability
8.1
(0 ratings)
8.6
(0 ratings)
Support Rating
8.1
(0 ratings)
5.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
ManageEngine OpManagerZabbix
Likelihood to Recommend
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
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Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.
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Pros
  • We changed our RDP port to a non-standard port and monitor servers by that instead of a simple ping. Systems that are busted will still respond to pings.
  • The dashboard shows us any drives that are almost full. We check this when we do our monthly maintenance.
  • Monitoring Windows services and event log events and sending notifications when things don't behave as expected.
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  • Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
  • Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
  • Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software
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Cons
  • Adding devices to existing groups and applying a group-wide parameter.
  • Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts
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  • Creating an alert & its trigger can be made easier.
  • More VM-based data collection counters should be introduced to have better VM monitoring.
  • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
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Likelihood to Renew
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
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Usability
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.
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Support Rating
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
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Implementation Rating
No answers on this topic
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
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Alternatives Considered
We have an existing relationship with Manage Engine. Manage engine was a better product in comparison with the other products. It has as option to have addons like network configuration Manager, Firewall log analyzer, switch port mapper, Ip address manager and packet analyzer. Manage engine has an excellent customer support who are always available and response is quick
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The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.
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Return on Investment
  • ROI has very much increased as we are able to fix issues in a faster manner.
  • Monitoring for system administrators has become easy using ManageEngine OpManager getting a centralized view.
  • Alerts are helping during odd hours where manual intervention is not possible.
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  • Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager