ManageEngine OpManager vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 6.8 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$245
for 10 devices
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
ManageEngine OpManagerNinjaOne
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerNinjaOne
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
ManageEngine OpManagerNinjaOne
Features
ManageEngine OpManagerNinjaOne
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.8
Ratings
7% above category average
NinjaOne
-
Ratings
Automated network device discovery8.40 Ratings00 Ratings
Network monitoring9.20 Ratings00 Ratings
Baseline threshold calculation8.90 Ratings00 Ratings
Alerts9.50 Ratings00 Ratings
Network capacity planning8.80 Ratings00 Ratings
Packet capture analysis8.40 Ratings00 Ratings
Network mapping8.00 Ratings00 Ratings
Customizable reports8.60 Ratings00 Ratings
Wireless infrastructure monitoring8.60 Ratings00 Ratings
Hardware health monitoring9.20 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
ManageEngine OpManager
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring00 Ratings8.80 Ratings
Network device monitoring00 Ratings7.50 Ratings
Activity Monitoring00 Ratings8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
ManageEngine OpManager
-
Ratings
NinjaOne
8.6
Ratings
14% above category average
Patch Management00 Ratings8.90 Ratings
Policy-based automation00 Ratings8.80 Ratings
Best Alternatives
ManageEngine OpManagerNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Medium-sized Companies
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine OpManagerNinjaOne
Likelihood to Recommend
7.4
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.8
(0 ratings)
Usability
8.1
(0 ratings)
8.0
(0 ratings)
Support Rating
8.1
(0 ratings)
9.1
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
ManageEngine OpManagerNinjaOne
Likelihood to Recommend
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
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Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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Pros
  • We changed our RDP port to a non-standard port and monitor servers by that instead of a simple ping. Systems that are busted will still respond to pings.
  • The dashboard shows us any drives that are almost full. We check this when we do our monthly maintenance.
  • Monitoring Windows services and event log events and sending notifications when things don't behave as expected.
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  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cons
  • Adding devices to existing groups and applying a group-wide parameter.
  • Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts
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  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
No answers on this topic
Availability is very good
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Performance
No answers on this topic
The software loads quickly for the most part
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Support Rating
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
No answers on this topic
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
No answers on this topic
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
No answers on this topic
Use of Organizations and locations
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Alternatives Considered
We have an existing relationship with Manage Engine. Manage engine was a better product in comparison with the other products. It has as option to have addons like network configuration Manager, Firewall log analyzer, switch port mapper, Ip address manager and packet analyzer. Manage engine has an excellent customer support who are always available and response is quick
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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Scalability
No answers on this topic
Overall the software is very reliable
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Return on Investment
  • ROI has very much increased as we are able to fix issues in a faster manner.
  • Monitoring for system administrators has become easy using ManageEngine OpManager getting a centralized view.
  • Alerts are helping during odd hours where manual intervention is not possible.
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  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring