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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine OpManager

    Score6.6 out of 10
    N/AManageEngine's OpManager is network performance monitoring software.

    $95

    per year

    TruView

    Score8 out of 10
    N/ANETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A
    Pricing
    ManageEngine OpManagerTruView
    Editions & Modules
    Standard Edition
    $245
    for 10 devices
    Professional Edition
    $345
    for 10 devices
    Enterprise Edition
    11,545
    for 250 devices
    No answers on this topic
    Offerings
    Pricing Offerings
    ManageEngine OpManagerTruView
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$245 per installationNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ManageEngine OpManagerTruView
    Considered Both Products
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    NETSCOUT
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    35 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    ManageEngine OpManagerTruView
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine OpManager and NETSCOUT TruView
    Feature
    ManageEngine OpManager
    8.7
    40 Ratings
    6% above category average
    NETSCOUT TruView
    9.5
    2 Ratings
    15% above category average
    Automated network device discovery8.439 Ratings10.02 Ratings
    Network monitoring9.237 Ratings10.02 Ratings
    Baseline threshold calculation8.836 Ratings10.02 Ratings
    Alerts9.539 Ratings10.02 Ratings
    Network capacity planning8.829 Ratings10.02 Ratings
    Packet capture analysis8.425 Ratings10.02 Ratings
    Network mapping8.029 Ratings10.02 Ratings
    Customizable reports8.638 Ratings5.12 Ratings
    Wireless infrastructure monitoring8.626 Ratings10.02 Ratings
    Hardware health monitoring9.140 Ratings10.02 Ratings
    Best Alternatives
    ManageEngine OpManagerTruView
    Small Businesses
    Auvik
    Score9.9 out of 10
    Auvik
    Score9.9 out of 10
    Medium-sized Companies
    PingPlotter
    Score9.3 out of 10
    PingPlotter
    Score9.3 out of 10
    Enterprises
    Nmap
    Score10 out of 10
    Nmap
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ManageEngine OpManagerTruView
    Likelihood to Recommend
    7.3
    (40 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (7 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ManageEngine OpManagerTruView
    Likelihood to Recommend
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    Manage Engine OpManager is better suited to serve server and network admins at organization to monitor their servers and network devices. It helps us with compliance with the reports available like utilization reports and capacity planning reports. It helps you to keep track of what all process are consuming the resources. It helps you in monitoring what is happening in your switches, routers and firewall
    Incentivized
    Read full review
    NETSCOUT
    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Incentivized
    Read full review
    Pros
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • It measures the CPU utilization of hosts, the network bandwidth utilization of links, and other aspects of the operation
    • It often sends messages—sometimes called watchdog messages—over the network to each host to verify if it is responsive to requests.
    • Set Up Notifications And Reports.
    • OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization.
    Incentivized
    Read full review
    NETSCOUT
    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Incentivized
    Read full review
    Cons
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • Alerts has to be configured correctly otherwise unnecessary bombarding of alerts can cause inconvenience.
    • The server on which ManageEngine OpManager is to be deployed should have higher resources as monitoring a large number of devices may slow down the performance of the system.
    • Configuring the advanced features may require a learning curve.
    Read full review
    NETSCOUT
    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    This product works very well for our organization, and it would be hard to not have a tool like this going forward
    Read full review
    NETSCOUT
    No answers on this topic
    Usability
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
    Read full review
    NETSCOUT
    No answers on this topic
    Support Rating
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
    Incentivized
    Read full review
    NETSCOUT
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
    Incentivized
    Read full review
    NETSCOUT
    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine, A Div of Zoho Corporation Pvt Ltd
    • I don't know if you can calculate ROI with a monitoring solution, there are more factors to calculate.
    • We found a really big problem with a network switch (faulty transceiver) in a trunk configuration with OPManager. this caused us serial troubles with the overall network stability.
    • We are loosing around € 3.000 to 5.000 per hour if our network is not working so this was a great help to fix this issue
    • Our label printers are really important to monitoring in our warehouse system, this makes OPManager a great solution for that
    Read full review
    NETSCOUT
    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine OpManager Screenshots

    Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager