ManageEngine OpManager vs. NETSCOUT nGeniusONE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 6.7 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$245
for 10 devices
NETSCOUT nGeniusONE
Score 9.1 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
Pricing
ManageEngine OpManagerNETSCOUT nGeniusONE
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
No answers on this topic
Offerings
Pricing Offerings
ManageEngine OpManagerNETSCOUT nGeniusONE
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$245 per installationNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerNETSCOUT nGeniusONE
Features
ManageEngine OpManagerNETSCOUT nGeniusONE
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.7
Ratings
6% above category average
NETSCOUT nGeniusONE
8.7
Ratings
6% above category average
Automated network device discovery8.40 Ratings10.00 Ratings
Network monitoring9.20 Ratings10.00 Ratings
Baseline threshold calculation8.80 Ratings8.00 Ratings
Alerts9.50 Ratings8.00 Ratings
Network capacity planning8.80 Ratings7.00 Ratings
Packet capture analysis8.40 Ratings10.00 Ratings
Network mapping8.00 Ratings9.00 Ratings
Customizable reports8.60 Ratings8.00 Ratings
Wireless infrastructure monitoring8.60 Ratings9.00 Ratings
Hardware health monitoring9.10 Ratings8.00 Ratings
Best Alternatives
ManageEngine OpManagerNETSCOUT nGeniusONE
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.3 out of 10
PingPlotter
PingPlotter
Score 9.3 out of 10
Enterprises
PingPlotter
PingPlotter
Score 9.3 out of 10
PingPlotter
PingPlotter
Score 9.3 out of 10
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User Ratings
ManageEngine OpManagerNETSCOUT nGeniusONE
Likelihood to Recommend
7.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
6.5
(0 ratings)
Support Rating
8.1
(0 ratings)
7.5
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
ManageEngine OpManagerNETSCOUT nGeniusONE
Likelihood to Recommend
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
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It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
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Pros
  • We changed our RDP port to a non-standard port and monitor servers by that instead of a simple ping. Systems that are busted will still respond to pings.
  • The dashboard shows us any drives that are almost full. We check this when we do our monthly maintenance.
  • Monitoring Windows services and event log events and sending notifications when things don't behave as expected.
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  • The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
  • The breakdown of sites is useful.
  • The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
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Cons
  • Adding devices to existing groups and applying a group-wide parameter.
  • Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts
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  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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Likelihood to Renew
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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No answers on this topic
Usability
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
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Support Rating
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
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Alternatives Considered
We have an existing relationship with Manage Engine. Manage engine was a better product in comparison with the other products. It has as option to have addons like network configuration Manager, Firewall log analyzer, switch port mapper, Ip address manager and packet analyzer. Manage engine has an excellent customer support who are always available and response is quick
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NETSCOUT nGeniusONE is the best solution which we have encountered so far. The best part about this is that it can be integrated with various third party tool for more visibility and behavior analysis. The dashboard is loaded with a lot of useful features which gives the complete trend analysis of connectivity loss and network flaps and helps to identify the critical sites which is not present in other technology solution. This is an incredible network performance monitoring tool
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Return on Investment
  • ROI has very much increased as we are able to fix issues in a faster manner.
  • Monitoring for system administrators has become easy using ManageEngine OpManager getting a centralized view.
  • Alerts are helping during odd hours where manual intervention is not possible.
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  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager