Malwarebytes vs. Webroot Antivirus + Internet Security Complete (SecureAnywhere)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Malwarebytes
Score 8.2 out of 10
N/A
Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$119.99
per year 3 devices
Webroot Antivirus + Internet Security Complete (SecureAnywhere)
Score 9.2 out of 10
N/A
Webroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.
$30
per seat/per year
Pricing
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Editions & Modules
Teams - Sole proprietor
$119.99
per year 3 devices
Teams - Boutique business
$399.99
per year 10 devices
Teams - Small office
$799.99
per year 20 devices
Webroot Business Endpoint Protection
$30
per seat/per year
Offerings
Pricing Offerings
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
More Pricing Information
Community Pulse
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
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MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
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Malwarebytes
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Score 8.2 out of 10
Medium-sized Companies
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Enterprises
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User Ratings
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
8.2
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.9
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
MalwarebytesWebroot Antivirus + Internet Security Complete (SecureAnywhere)
Likelihood to Recommend
Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
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Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you. If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
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Pros
  • The software is very good at working in the background without interfering with the end user in any way, there has never been a complaint of slowness on the machines or any excessive scan times because the users are unaware of it.
  • Malwarebytes management console is a very nice interface that tracks all of the machines on the network and shows which one is online, offline, up to date, out of date etc. I can also push installation packages to new machines without end user interaction.
  • Malwarebytes does extremely well what it is made to do, and that is to stop malware. Never once has any infection made it past malwarebytes to harm an end user machine.
  • Malwarebytes is always up to date, definitions are downloaded on a daily basis, you can trust that your software is current and you are being protected from the latest threats out there.
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  • It is very lightweight. You dont even know it is running, yet it is always protecting the endpoint.
  • It has protected us from various threats, including ransomware - even when wannacry was hitting companies everywhere.
  • They have a good console with multiple provisioning options, so we were able to push it to everyone when we first started using it, and then include it as part of our deployment process going forward.
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Cons
  • As of 2021 Q1, I have had issues with upgrading Malwarebytes installs on endpoints from the admin console. On about 30%-50% of the endpoints, I have to manually uninstall them, reboot, and reinstall Malwarebytes. This is a relatively new feature over the last year that Malwarebytes has done that let's you control updating the endpoint agent.
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  • If there is no network connection to the cloud infrastructure, there will be no protection (drawback if there is no "layer 1" connection).
  • Heuristics can only combat some viruses, so it probably needs more methods to combat different viruses.
  • There are some instances where the server fails to push out (the server's fault), leaving a small fraction of users unprotected when they are set up for the first time.
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Likelihood to Renew
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
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It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
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Usability
Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
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No answers on this topic
Support Rating
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
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We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
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Alternatives Considered
Malwarebytes seems to lead the industry in customer focus. Their support team is superior. The breadth of services they offer is a major factor along with their roadmap for the future. I believe the update process is one of the easiest I've experienced with major software platforms. You may be able to receive a discount if you purchase through a reseller / IT vendor.
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I honestly have not put in enough research and time for alternative products to compare against Webroot. I don't think my opinion would be worth stating since I don't have a good comparison of apples to apples against other products.What continues to keep me interested in Webroot is just not the product - but the technology behind the product that makes Webroot a leading industry standard.
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Scalability
No answers on this topic
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
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Return on Investment
  • Less cleanup and work for IT, as users/PC don't get infected as often
  • Less user interaction when premium is installed, it will run scans and block sites for you
  • Less downtime as PCs stay up and running, users can stay productive
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  • It has had a mostly positive impact as we have not had any breaches.
  • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
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