Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$119.99
per year 3 devices
Sophos Intercept X
Score 8.9 out of 10
N/A
Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.
$28
per year per user
Pricing
Malwarebytes
Sophos Intercept X
Editions & Modules
Teams - Sole proprietor
$119.99
per year 3 devices
Teams - Boutique business
$399.99
per year 10 devices
Teams - Small office
$799.99
per year 20 devices
Intercept X Advanced
$28
per year per user
Intercept X Advanced with XDR
$48
per year per user
Sophos Managed Threat Response
$79
per year per user
Offerings
Pricing Offerings
Malwarebytes
Sophos Intercept X
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
Pricing is for a 3-year commitment. Government and Education pricing available.
More Pricing Information
Community Pulse
Malwarebytes
Sophos Intercept X
Features
Malwarebytes
Sophos Intercept X
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
Sophos Intercept-X is well suited for any environment big or small. There is even a home version that is free that I highly recommend for anyone at home. If you are looking for endpoint protection that is centrally managed, catches everything, and has many features this is the product for you.
The software is very good at working in the background without interfering with the end user in any way, there has never been a complaint of slowness on the machines or any excessive scan times because the users are unaware of it.
Malwarebytes management console is a very nice interface that tracks all of the machines on the network and shows which one is online, offline, up to date, out of date etc. I can also push installation packages to new machines without end user interaction.
Malwarebytes does extremely well what it is made to do, and that is to stop malware. Never once has any infection made it past malwarebytes to harm an end user machine.
Malwarebytes is always up to date, definitions are downloaded on a daily basis, you can trust that your software is current and you are being protected from the latest threats out there.
As of 2021 Q1, I have had issues with upgrading Malwarebytes installs on endpoints from the admin console. On about 30%-50% of the endpoints, I have to manually uninstall them, reboot, and reinstall Malwarebytes. This is a relatively new feature over the last year that Malwarebytes has done that let's you control updating the endpoint agent.
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
Malwarebytes seems to lead the industry in customer focus. Their support team is superior. The breadth of services they offer is a major factor along with their roadmap for the future. I believe the update process is one of the easiest I've experienced with major software platforms. You may be able to receive a discount if you purchase through a reseller / IT vendor.
I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago
Before we had Intercept X, we had several infections of ransomware. Since that time it has stopped at least 10 attempts, saving us thousands of man-hours and hundreds of thousands of dollars.
By decreasing the time needed for malware remediation, it has saved us the cost of .25 FTE in the IT department.
Initial setup was cumbersome and cost us .1 FTE in additional costs the first year.
