TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mailtrack

    Score9.7 out of 10
    N/AMailtrack is a free email tracker for Gmail, boasting over 1,5 million active users. The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the…N/A

    trumpet

    N/AN/Atrumpet's microsites with mutual action plan functionality is used by salespeople to create live, interactive and collaborative plans between an organization and its customers, whether it be to close a deal or in customer success to onboard new users.

    $36

    per month per user

    Pricing
    Mailtracktrumpet
    Editions & Modules
    No answers on this topic
    Pro
    £36
    per month per user
    Scale
    £75
    per month per user
    Enterprise
    £125
    per month per user
    Offerings
    Pricing Offerings
    Mailtracktrumpet
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Mailtracktrumpet
    Considered Both Products
    Mailtrack
    No answer on this topic
    trumpet
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    48 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    37 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    48 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    40 Answers
    No answers on this topic
    User Ratings
    Mailtracktrumpet
    Likelihood to Recommend
    9.4
    (50 ratings)
    -
    (0 ratings)
    Usability
    8.7
    (40 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (42 ratings)
    -
    (0 ratings)
    User Testimonials
    Mailtracktrumpet
    Likelihood to Recommend
    Mailtrack
    Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.
    Incentivized
    Read full review
    trumpet
    No answers on this topic
    Pros
    Mailtrack
    No answers on this topic
    trumpet
    No answers on this topic
    Cons
    Mailtrack
    • Some of the settings can be confusing at first.
    • Some alerts are on by default and can be annoying at times.
    • Good to know if the email was deleted.
    • It would be great to know how much time recipients spent on each email.
    Read full review
    trumpet
    No answers on this topic
    Usability
    Mailtrack
    No answers on this topic
    trumpet
    No answers on this topic
    Support Rating
    Mailtrack
    No answers on this topic
    trumpet
    No answers on this topic
    Alternatives Considered
    Mailtrack
    There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.
    Read full review
    trumpet
    No answers on this topic
    Return on Investment
    Mailtrack
    • I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
    • Knowing when an email is read multiple times helps me know the importance of the content in my email.
    • The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.
    Read full review
    trumpet
    No answers on this topic
    ScreenShots

    Mailtrack Screenshots

    Screenshot of Know when your emails were opened, and how many times.