Mailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of Mailgun and Mailjet, through acquiring Pathwire.
$35
per month
Proofy
Score 4.9 out of 10
N/A
Proofy from the company of the same name (Proofy.io) headquartered in Hong Kong is a pay-for-check email verification service.
Even with the list of negatives, Mailgun is still a great solution for how easy it is to work with and how ubiquitous it is to find examples and libraries out there on the internet. The company has great support and are usually quick to address and fix things. I do think they have some room for improvement with the lack of templates and the outdated UI log handling/filtering.
It is perhaps less appropriate if the business does not already receive a lot of bounce backs and there is a high interaction rate with emails being sent out by the business. It is particularly useful for businesses that want to improve the security of their business by eliminating or at least reducing the number of spam emails that clog their mailing list.
Mailgun is used by spammers, and sometimes your assigned mail server will get blacklisted because of other users on it.
If you end up with a mail server that is blacklisted, your mail will go nowhere. And, below the $300 and up pricing tiers, there is no one at Mailgun to help you get this problem resolved. You are just stuck.
In other words, Mailgun is unreliable as a mission-critical service. I would strongly recommend using a service with better processes in place.
The time for the initial setup is very quick, since you can start sending (thus developing) from their sandbox in no time. The actual configuration involves, as usual, some DNS changes that may require time but are well explained and documented. Once everything is set up, there are a lot of monitoring tools that you can use to optimize your lists.
There have been a few minor outages through the years, but nothing more than a few minutes. These small outages are to be expected in any kind of a SaaS product, but Mailgun handles them very well. We designed our software to just retry sending after a while if there is an outage. As far as I know, we have never had to do more than a few retry cycles. This is all automated on our end, so we rarely even notice. Our customers have never noticed any mail sending outages.
The API and the deliverability of emails is excellent. Their API is very responsive and performs perfectly fine. I have no complaints there. Their management interface though (accessed through the web) is pretty slow though. Searching through lists of emails when I'm tracking down a problem for a customer can take 10+ seconds which is annoyingly high for a modern web app.
MailGun's support staff is both friendly and helpful. They were very instrumental early on with helping out during the setup process by answering questions, providing documentation on best sending practices, detailing information about the advantages of sending from a dedicated IP rather than an IP pool, and helping us to remove ourselves from blacklists.
Not really a con but I typically choose SendGrid over Mailgun simply because I've been using SendGrid for so long. Overall, SendGrid and Mailgun are both rock solid and very affordable. You could probably flip a coin on which one to use. I would definitely look into SendGrid's Accelerate Program too.
The server of the Lusha Extension was very low that's why leave the software and the results of proofy was just amazing overall. We love the adeptness to send a bulk email list, as well as integrate the platform with API. overall features are very effective and very easy to use.
Over the past six years, Mailgun has scaled with our growth very easily. We haven't had to make any code changes to handle our larger volume today, and their pricing has scaled naturally with our growth. As far as I know, there is nothing we will need to do in order to grow 10-fold. Mailgun just handles the load really well.
Previously we had tremendous problems when entering a virus that came in an email that cost us 30,000 USD in losses; with this software, we will no longer be able to say in the future that we will go through the same problem when opening an email.
Agility increased by confidence when opening attachments.
An improvement in time speed saved us 30 min each day in sending the archives by mail.
