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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sinch Mailgun

    Score8.5 out of 10
    N/AMailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of Mailgun and Mailjet, through acquiring Pathwire.

    $35

    per month

    Oracle Dyn Email

    Score6.6 out of 10
    N/AThe Oracle Dyn Email Delivery service is an email delivery infrastructure which supports sending via an API or SMTP, and is built to reliably support bulk and transactional emails. The service also includes sender reputation management (via its RepMan service), send monitoring and problem tracking service, and analytics to optimize email campaigns.N/A
    Pricing
    Sinch MailgunOracle Dyn Email
    Editions & Modules
    Foundation
    $35
    per month
    Growth
    $80
    per month
    Scale
    $90
    per month
    Flex
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Sinch MailgunOracle Dyn Email
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sinch MailgunOracle Dyn Email
    Considered Both Products
    Sinch (formerly CLX Communications)
    No answer on this topic
    Oracle
    Chose Oracle Dyn Email
    While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions …
    Incentivized
    Key User Insights
    Would buy again
    75%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    75%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Sinch MailgunOracle Dyn Email
    Small Businesses
    Postmark
    Score5.1 out of 10
    Postmark
    Score5.1 out of 10
    Medium-sized Companies
    Postmark
    Score5.1 out of 10
    Postmark
    Score5.1 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sinch MailgunOracle Dyn Email
    Likelihood to Recommend
    8.4
    (28 ratings)
    6.5
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (7 ratings)
    8.9
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Sinch MailgunOracle Dyn Email
    Likelihood to Recommend
    Sinch (formerly CLX Communications)
    Mailgun's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services.
    Incentivized
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    Oracle
    Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.
    Read full review
    Pros
    Sinch (formerly CLX Communications)
    • Its SMTP is very easy to use and it integrates easy with all CMS and frameworks.
    • It allows you to have a record of the incoming/outgoing emails and get useful statistics about them.
    • Thanks to their 5000 free emails per month, it is a very good option to startups and small companies.
    Incentivized
    Read full review
    Oracle
    • API Automation - Really simple API so that we could set up automation quickly. Our development team really appreciated that.
    • Shared & Dedicated IPs - Depending upon sending volume there are benefits to both approaches and having that flexibility is nice.
    • Post Send Intel - After the send, having detailed metrics is critical and this platform does that particularly well.
    Incentivized
    Read full review
    Cons
    Sinch (formerly CLX Communications)
    • No built-in templating features (This was a bit sad after coming from Mandrill which excelled at this)
    • Dashboard UI (although easy to use) is a bit dated in appearance
    • Logs are cumbersome compared to Mandrill
    • Setting up TLD (top level domain) names (things like .online or .church) that are not common require an email to tech support (this is annoying)
    • Sometimes can be slow in delivery
    • Shared IP addresses can be SPAM filtered or delayed (requires an email to support to have a new one assigned - Note: this can be mitigated by buying a dedicated one for a monthly fee)
    Incentivized
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    Oracle
    • I did have some difficulty diagnosing some of the issues I was having with one major ESP
    • The user interface can be slow and is outdated
    Incentivized
    Read full review
    Likelihood to Renew
    Sinch (formerly CLX Communications)
    No answers on this topic
    Oracle
    I think it is very likely we will continue to use Dyn
    Incentivized
    Read full review
    Usability
    Sinch (formerly CLX Communications)
    The time for the initial setup is very quick, since you can start sending (thus developing) from their sandbox in no time. The actual configuration involves, as usual, some DNS changes that may require time but are well explained and documented. Once everything is set up, there are a lot of monitoring tools that you can use to optimize your lists.
    Incentivized
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    Oracle
    No answers on this topic
    Reliability and Availability
    Sinch (formerly CLX Communications)
    There have been a few minor outages through the years, but nothing more than a few minutes. These small outages are to be expected in any kind of a SaaS product, but Mailgun handles them very well. We designed our software to just retry sending after a while if there is an outage. As far as I know, we have never had to do more than a few retry cycles. This is all automated on our end, so we rarely even notice. Our customers have never noticed any mail sending outages.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Performance
    Sinch (formerly CLX Communications)
    The API and the deliverability of emails is excellent. Their API is very responsive and performs perfectly fine. I have no complaints there. Their management interface though (accessed through the web) is pretty slow though. Searching through lists of emails when I'm tracking down a problem for a customer can take 10+ seconds which is annoyingly high for a modern web app.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Sinch (formerly CLX Communications)
    You can't seem to get ANY support until you shell out hundreds of dollars per month. I even did this when we could not deliver mail with Mailgun, and the response was slow and inadequate. Nor would they refund my money. I'll never be a customer of Mailgun again.
    Incentivized
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    Oracle
    Some questions or requests may go amiss. Keeping important stakeholders in copy of communication is something that is not guaranteed and there is no way to assure this at time of ticket creation.
    Incentivized
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    Implementation Rating
    Sinch (formerly CLX Communications)
    No answers on this topic
    Oracle
    I wasn't at the company during implementation
    Incentivized
    Read full review
    Alternatives Considered
    Sinch (formerly CLX Communications)
    To be honest, the tools are quite similar and again I dont recommend using them as a standalone products, but they power the work we do via CRMs and our marketing campaigns. Mailgun integrates slightly better which it is why it is the preferred choice for our agency, as it integrations options seem to be better
    Incentivized
    Read full review
    Oracle
    While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.
    Incentivized
    Read full review
    Scalability
    Sinch (formerly CLX Communications)
    Over the past six years, Mailgun has scaled with our growth very easily. We haven't had to make any code changes to handle our larger volume today, and their pricing has scaled naturally with our growth. As far as I know, there is nothing we will need to do in order to grow 10-fold. Mailgun just handles the load really well.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Sinch (formerly CLX Communications)
    • By not investing in our mail server, we have saved huge amount of money and time. For configuration and installation of an email server on Linux-based server, we would have to hire a network administrator.
    • If email delivery is an issue in a hosting provider, another solution is to switch the hosting. Fortunately with Mailgun, we didn't need to try different hosts and experiment which one works best for emails. We can stick to our existing web hosting provider and would not need to change it just for the sake of improving email deliverability.
    • The pricing of Mailgun is very cheap and straightforward. First 10K emails are free every month and that's a big advantage for our organization because our volume of emails is rarely more than 10K per month.
    Incentivized
    Read full review
    Oracle
    • Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week.
    • From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion.
    • Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources.
    Read full review
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