Mailbutler vs. Mailtrack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailbutler
Score 8.0 out of 10
N/A
Mailbutler is an email extension designed to help professionals and teams manage their emails better and improve customer relations.
$4.95
Mailtrack
Score 9.7 out of 10
N/A
Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users. The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the…N/A
Pricing
MailbutlerMailtrack
Editions & Modules
Tracking
$4.95
Professional
$8.95
per month
Professional+
$14.95
per month
Business
$32.95
per month
No answers on this topic
Offerings
Pricing Offerings
MailbutlerMailtrack
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MailbutlerMailtrack
Best Alternatives
MailbutlerMailtrack
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Salesflare
Salesflare
Score 6.0 out of 10
Medium-sized Companies
Front
Front
Score 7.1 out of 10
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.5 out of 10
Enterprises
Front
Front
Score 7.1 out of 10
Groove, a Clari company
Groove, a Clari company
Score 6.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MailbutlerMailtrack
Likelihood to Recommend
8.0
(0 ratings)
9.4
(0 ratings)
Usability
-
(0 ratings)
8.7
(0 ratings)
Support Rating
8.0
(0 ratings)
7.1
(0 ratings)
User Testimonials
MailbutlerMailtrack
Likelihood to Recommend
Mailbutler is great for people who want to practice "zero inbox," because you can "snooze" emails for later response or action. The task feature is also very useful, as it allows me to make note of what action needs to be taken in regards to each email. In general, it helps me be far more efficient in my email communication.
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It is critical in Sales to understand if someone received and read the email you sent, and Mailtrack is perfect for this. It is not a critical tool when you are receiving emails but definitely a critical tool when sending emails and you need to know the status and to understand if they even read what you sent.
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Pros
  • Snoozing emails for later response or followup
  • Reminding me to add attachments
  • Allowing time for me to cancel sending an email
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  • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
  • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
  • Free version includes unlimited email tracking, this is fab.
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Cons
  • Mailbutler occasionally conflicts with other macOS Mail plug-ins. Though, in most (if not all) cases the issue tends to be with other plugins.
  • The Mail app for iOS/iPadOS doesn't support plugins, making it necessary to use Mailbutler's own app to access a limited subset of the functionality on macOS/iPadOS.
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  • Some of the settings can be confusing at first.
  • Some alerts are on by default and can be annoying at times.
  • Good to know if the email was deleted.
  • It would be great to know how much time recipients spent on each email.
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Usability
No answers on this topic
I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.
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Support Rating
Support is generally very good. Occasionally the response time is a bit slower than I'd like.
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This rating is fully deserved for the reasons I mentioned earlier. Namely, firstly, ease of use. Secondly, the reliability and speed of the application. Thirdly, the unobtrusiveness of its functioning. Fourth, the positive effect that the application has on the process of management communication between company employees. Fifth, the overall usability of the application due to the minimum settings.
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Alternatives Considered
I'm not aware of any other products that provide the same functionality within the macOS Mail client. There are some third-party email apps for macOS and iOS/iPadOS that have some of Mailbutler's features, but my preference is to stay with Apple's Mail client, partially for security reasons.
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The biggest alternatives I've tried are whole email systems - Polymail and Newton. Newton was bar none the best email handling application AND the best email tracker, however, unfortunately, they went out of business at the end of summer 2018. Mailtrack is different because it only does one thing, it tracks email. Without Newton (Polymail is also iOS only, and expensive), Mailtrack is really the only decent solution for email tracking without buying a big system like a CRM. I didn't want to pay $100+/month for user seats, I just wanted to track my own emails for some better intel. That's what Mailtrack does, and that's what Mailtrack is priced to do.
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Return on Investment
  • The Delay Send feature has improved my email communications by allowing me to add details or make corrections before the email is actually sent to the recipient.
  • Being able to track emails has been very helpful and, in some cases, has prompted me to contact people through an alternate communication channel (e.g. phone or text).
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  • After I started using the Mailtrack, the responses to my emails increased by at least 30%.
  • Once I submitted/sent an important email and got the notification that the email was sent, I feel safe that my email/request has been processed/viewed without being worried that the email went to the spam box.
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ScreenShots

Mailbutler Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Mailtrack Screenshots

Screenshot of Know when your emails were opened, and how many times.