Mail Merge Toolkit vs. Oracle Dyn Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mail Merge Toolkit
Score 7.0 out of 10
N/A
N/AN/A
Oracle Dyn Email
Score 6.6 out of 10
N/A
The Oracle Dyn Email Delivery service is an email delivery infrastructure which supports sending via an API or SMTP, and is built to reliably support bulk and transactional emails. The service also includes sender reputation management (via its RepMan service), send monitoring and problem tracking service, and analytics to optimize email campaigns.N/A
Pricing
Mail Merge ToolkitOracle Dyn Email
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Mail Merge ToolkitOracle Dyn Email
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Mail Merge ToolkitOracle Dyn Email
User Ratings
Mail Merge ToolkitOracle Dyn Email
Likelihood to Recommend
-
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
8.9
(0 ratings)
Implementation Rating
-
(0 ratings)
7.3
(0 ratings)
User Testimonials
Mail Merge ToolkitOracle Dyn Email
Likelihood to Recommend
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Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.
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Pros
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  • Easy to setup by unique group and approved senders.
  • Quick reporting.
  • Easy to retrieve lists to allow us to maintain our lists.
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Cons
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  • Advanced reporting and troubleshooting
  • More user-friendly portal for power users (easy to switch between subaccounts without losing information, direct URLs, better reporting visualization)
  • Simplified support ticket submission process (less manual input, like my e-mail address, etc.)
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Likelihood to Renew
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I think it is very likely we will continue to use Dyn
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Support Rating
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Customer support for Oracle Dyn Email is very responsive. We usually get replies within a half an hour if not earlier. It is clear that the support team is experienced with the product due to the amount of time it takes them to solve all of our problems. We are fully satisfied.
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Implementation Rating
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I wasn't at the company during implementation
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Alternatives Considered
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While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.
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Return on Investment
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  • We did not have to spend a lot of time or resources to get our transaction email program up and running. This by far was the best positive impact.
  • Inbox placement rates were great due to the Oracle Dyn Email's awesome network.
  • The negative impact is that they are not partnered with an data quality platform like Webbula cloudHygiene to identify risky emails prior to the send.
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ScreenShots