Maestro vs. Slido

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.

Incentivized

It’s particularly suitable for large meetings and town halls, where it can run live polls and make the meeting more interactive. For less formal scenarios, such as small meetings and quick calls, or when the public is not particularly tech-savvy. All in all, it’s a great tool that can fit in a bunch of scenarios.

Incentivized

• Easy progress reports using a type of "mail merge" built in template
• Reports tab is a nice feature
• Seems fairly stable and reliable

Incentivized

• Slido integrates well with Microsoft PowerPoint which is very much useful for us.
• The post poll dashboard reports are very much insightful.
• Shareable links are created easily with Slido. Also, this saves a lot of time and manual effort for us.

Incentivized

• Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
• Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
• Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...

Incentivized

• I miss the Slack integration; they used to have this and they deprecated it in the last year or so.
• I believe they have a nice integration for PowerPoint, would be nice if they had something similar with google slides since that is what we typically use internally.
• We use the word cloud feature often and sometimes answers seem to get lost (as in don't show up at all) on the screen. for example, an answer will be there, then as more answers come in it disappears, and when we get to a certain threshold of answers it somehow pops back up again. It's not the worst but sometimes someone will ping me that their submission didn't make the word cloud and they're bummed.

Incentivized

Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

Incentivized

The ease of use above everything else@ The power of questions used in such a user-friendly way. The fact that everybody now has a cell phone allows this tool to be used everywhere and in all kinds of group interactions. The sheer joy of seeing the results on your phone right away! Transparency rules!

Incentivized

The one reason I choose a tool for my workshop over other tools is their usability. I need a tool that my audience will be able to use adequately very rapidly. The learning curve has to be very steep. I never have the time to "train" my client on a new tool. They are always in a rush and there should not be anytime wasted in learning how to use a new tool. Slido provides me with great functionalities that are easyly learned in a live environment , be it virtual or in a face to face situation.

Incentivized

It is available all the time as it doesn't create issues while using.

Incentivized

It's great working and doing collaboration. Require more working on page reloading

Incentivized

I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.

Incentivized

I had to use the support for this tool only once. The response was very rapid, very professional and fulfilled my needs immediately. Online support services are sometimes advertised only to lure people into buying the product but and non-existent or difficult to use afterwards. Not with Slido. This was not an automated chatbot and the direct contact really helped me

Incentivized

It was very helpful knowing the software and its features.

Incentivized

I find that training is very informative as it helps understanding the software usages and implementation. It gives the usgaes area and how to create gamification and live Q&A section so that you can use in live team meetings and workshops. It is very useful in training and webinars where a large pool of people are there.

Incentivized

Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!

Incentivized

The real-time polling and Q&A features are seamless.
Participants can ask questions and vote on them, allowing for dynamic
interaction during presentations. Plus, Slido integrates well with popular presentation tools like
PowerPoint and Google Slides, and the Interface is awesome for both me as a host and for my participants to navigate.

Incentivized

It very scalable to large pool audiences during live townhall or meetings.

Incentivized

• At one point our step pricing was not working properly so we did lose some room revenue. Maestro helped us get this resolved.
• Maestro saves time, which saves money, by having all of our member billing, reservations and more in one location.
• No other impacts that I can think of.

Incentivized

• Slido helped us increase student engagement which resulted in improved academic results for our students
• The Q&A feature helped us answer questions we received from parents and audeince during live events which resulted in increased admissions in our educational institution
• The gamification of polls and surveys helped us attract a lot of audience and made the meetings interactive

Incentivized